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Business Process Specialist

CÔNG TY TNHH KỸ NGHỆ GỖ HOA NÉT – CHI NHÁNH ASHLEY GCC VN · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • End-to-End Supply Chain Process Improvement Leadership:
  • Take ownership of creating, documenting, and maintaining Standard Operating Procedures (SOPs) across demand forecasting, supply planning, inventory planning, and related system processes.
  • Identify critical supply chain planning processes in need of improvement, including new product forecasting, promotional lift integration, consensus demand planning, supply response, inventory positioning, replenishment logic, and S&OP/IBP cycle inputs.
  • Lead continuous improvement initiatives focused on enhancing forecast accuracy, supply alignment, inventory availability, data quality, process efficiency, and planning methodology. Ensure SOPs are updated as necessary upon project completion.
  • Execute change management practices to drive process changes and implementations across forecasting, supply planning, inventory planning, and key stakeholder groups.
  • Track and communicate results of process improvement projects to management, including impact on forecasting, supply, inventory, service, and planning performance indicators (KPIs).
  • Supply Chain Planning Project Management:
  • Scope and manage complex projects related to planning system enhancements, forecasting model improvements, supply planning processes, inventory planning logic, data integration, and cross-functional planning alignment initiatives.
  • Design detailed project plans, develop testing plans for new processes or system functionalities, monitor progress, and ensure timely delivery of commitments.
  • Work cross-functionally with all levels of the organization (e.g., Sales, Marketing, Supply Chain, Finance, Operations, Logistics, IT) to drive project success for end-to-end supply chain planning improvements.
  • Supply Chain Planning Training and Development:
  • Provide comprehensive training on supply chain planning SOPs, forecasting and supply planning methodologies, inventory planning processes, system usage, and best practices for all relevant internal and external stakeholders.
  • Ensure forecasting, supply planning, inventory, sales, marketing, finance, operations, and supply chain partners understand their roles, inputs, handoffs, and decision points within the end-to-end planning process.
  • Develop clear and concise training materials to supplement the SOPs when necessary.
  • Supply Chain Planning Stakeholder Management:
  • Build and maintain strong relationships with internal/external stakeholders at all levels who are critical to the end-to-end planning process (e.g., Sales, Marketing, Product Development, Supply Chain, Finance, Operations, Logistics, IT) to drive effective collaboration and consensus decision-making.
  • Coordinate with department managers to escalate forecast deviations, supply constraints, inventory risks, capacity concerns, significant market intelligence impacts, or business changes that directly affect demand, supply, and inventory plans.
  • Facilitate discussions to align on key planning assumptions, supply actions, inventory strategies, and strategic initiatives affecting demand, supply, and inventory outcomes.
  • Supply Chain Planning Performance Analysis and Reporting:
  • Analyze and report out on overall planning performance, including forecast accuracy/bias/stability, supply alignment, inventory health, service-level performance, and the impact of key demand and supply drivers.
  • Prepare presentations and status updates on forecast health, supply plan alignment, inventory risk/opportunity, process improvement progress, and market or operational insights.
  • Enable data-driven decision-making throughout the organization by providing clear and actionable insights from forecasting, supply, and inventory planning data.

Benefits

Training

Summary of facts from the official posting. View original ↗

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