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← Công Ty TNHH Kintetsu World Express Việt Nam

System Control Agent Staff

Công Ty TNHH Kintetsu World Express Việt Nam · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội

Overview

  • HAWB Issuance
  • Prepare and issue House Air Waybills (HAWBs) using shipping documents and internal systems, ensuring data accuracy and completeness prior to finalization.
  • Verify alignment between shipping instructions, commercial documents, and system records, including destination, shipper/consignee details, freight and charge terms, weights, and dimensions.
  • Calculate and apply the correct chargeable weight, perform system rating, and ensure compliance with destination-specific rules and company rounding policies.
  • Upload finalized HAWBs and related shipping documents to document management platforms and shared folders, maintaining proper records for reporting and audit purposes.
  • Collaborate with operations teams, BPO colleagues, and client contacts to resolve discrepancies or missing information in a timely and professional manner.
  • Manage the accuracy, timeliness, and overall quality of HAWB issuance for assigned accounts, escalating complex or exceptional cases to the Manager when necessary.
  • 3rd party billing
  • Prepare and process third-party billing for assigned customers in accordance with company standards and customer-specific requirements.
  • Retrieve and apply accurate exchange rates based on shipment date and billing currency, ensuring correct conversions and decimal precision.
  • Determine applicable charge codes and amounts by reviewing supporting invoices and shipping documentation; ensure accurate data entry for all billing elements including currency, vendor information, invoice references, and charge details.
  • Generate and finalize invoices in the billing system, ensuring waybill amounts, cost amounts, and local markups are correctly reflected, and validate billing outputs against source documents.
  • Manage the quality, accuracy, and timeliness of third-party billing for assigned accounts, and escalate complex or irregular cases to the Manager as needed.

Benefits

  • Working Place: TTC Building, No. 19, Duy Tan Street, Cau Giay Ward, Hanoi City.
  • Work in shifts: 7:00 AM - 4:30 PM; 10:30 AM - 07:00 PM; 3:30 PM - 12:00 AM, from Monday to Friday
  • Annual Leave: 12 days/year (after probation time)
  • Net salary: Negotiable (13 months a year plus Tet bonus & Annual performance bonus)
BonusTraining

Summary of facts from the official posting. View original ↗

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