Customer Experience & Product Support

Công Ty TNHH Canon Marketing Việt Nam · Hồ Chí Minh

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Other

Salary

Thương lượng

Location

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

Customer Experience & Product Demonstration
Welcome and engage customers and partners visiting Canon Business Space and other Canon activities.
Facilitate product demonstrations and hands-on experiences of Canon imaging products and solutions.
Provide professional product consultation and customer support to ensure positive customer experience.
Support customer inquiries, product registration, and related customer service activities.
Customer Engagement, Lead Generation and sales conversion
Generate leads and gather customer insights through Canon activities, events, and engagement programs.
Build and maintain strong relationships with customers, partners, and key stakeholders.
Convert qualified leads to sales opportunities and contributes to sales achievement.
Event, Workshop, Livestream & Community Support
Plan & Execute workshops, training classes, product launches, livestreams, podcasts, community events and customer engagement activities.
Equipment & Facility Management
Coordinate equipment loans following Mar-com team requests for customers, KOLs, agencies, and business partners.
Manage and maintain equipment to ensure it remains organized, fully operational, and ready for customer activities and events.
Support the daily operation and maintenance of Canon Business Space, including demo and livestream areas.

Training

Summary of facts from the official posting. View original ↗

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