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ERP Administrator

Công Ty TNHH Bodynits Tiền Giang ·
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Quận 8

Overview

  • System Administration & Maintenance
  • Manage day-to-day operations of the ERP system, ensuring system stability, security, and performance.
  • Monitor system logs, batch tasks, server health, and background jobs.
  • Oversee user access, permissions, role setups, and segregation of duties.
  • Perform patch installations, version upgrades, and testing of system enhancements.
  • Ensure proper backup, disaster recovery, and security policies.
  • Database tuning with support from IT Infrastructure administrator.
  • Support & Troubleshooting
  • Provide Level 1 support issues across Finance, Supply Chain, Manufacturing, or relevant modules.
  • Diagnose and resolve system errors, workflow failures, integration issues, and performance bottlenecks.
  • Liaise with ERP vendor or technical vendors when escalation is required.
  • Business Process & User Support
  • Collaborate with stakeholders to understand operational needs and translate them into system configurations or improvements.
  • Develop and maintain functional documentation and SOPs.
  • Provide user training and refreshers to ensure high adoption and correct usage.
  • Identify opportunities to streamline processes and automate tasks within the ERP.
  • Ensure that all integrations of sub-systems are supported and troubleshoot for any failure.
  • Data Management
  • Ensure data integrity, validation, and compliance with internal governance.
  • Oversee master data setup and control (Items, Suppliers, Customers, Chart of Accounts, etc.).
  • Perform data imports/exports using Sage X3 tools (ADC, Excel add-ins, etc.).
  • Integration & Technical Support
  • Support integrations between ERP and external applications
  • Knowledge of Jaspersoft reporting tool is an advantage.
  • Working PowerBI knowledge is useful to support existing data models. Work with developers on scripts, customizations, and APIs.
  • Review and optimise existing custom objects, reports, and workflows.
  • ERP team management
  • Lead a team of ERP assistants who are responsible for basic ERP master data such as SKU , BOM creation.
  • Ensure that all data preparation are ready to support time critical MRP run

Requirements

  • Good command of English language is a MUST and must be competent in in written and spoken form.
  • Bachelor’s degree in IT, Computer Science, Accounting, Supply Chain, or related field.
  • Minimum 5 years of hands-on experience in ERP administration, preferably managing systems running for multiple years.
  • Strong knowledge of the following:
  • ERP functional modules (Finance, Distribution, Manufacturing).
  • Preferable with Sage X3 administration console, folder management, batch server, Syracuse Administration.
  • Role-based security, workflows, and parameter settings.
  • SQL database (basic queries, monitoring).
  • Proven experience with system upgrades, patches, and environment maintenance.
  • Familiarity with APIs, customisation frameworks, and integration tools preferred.
  • Personal Skills
  • Strong analytical and problem-solving abilities.
  • Excellent communication with both technical and non-technical users.
  • Able to work independently and manage multiple priorities.
  • Proactive mindset with continuous improvement orientation.
  • Nice-to-Have
  • Experience in Power BI ( or similar tool) , data warehousing, ETL tools.
  • Knowledge of other ERP systems or cloud migration.
  • Experience supporting a multi-country or multi-entity environment.
  • Background in manufacturing industry.
  • Employment Details Title: ERP Administrator
  • Reporting to: Group IT Director
  • Work Arrangement: On-site / But expected to spend 30% of the time in the factory

Benefits

Training

Summary of facts from the official posting. View original ↗

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