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← CÔNG TY TNHH AIRQUAY VINA

SALES SUPPORT

CÔNG TY TNHH AIRQUAY VINA · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Sales / Business Development
Salary
Thương lượng
Location
Thành phố Hà Nội, Hà Nội

Overview

  • Project Handling and Processing
  • Receive and process customer requests
  • Coordinate with internal teams (PMO, Engineering, BD, Purchasing) to verify customer requirements
  • Manage selling prices and gross margins based on cost structure
  • Prepare and issue quotations and sales contracts to customers
  • Receive and verify POs, confirmations, and pre-orders from customers
  • Submit purchasing requests to the Purchasing team
  • Coordinate with Purchasing for delivery arrangements and with Accounting for VAT invoicing
  • Follow up with customers on pending or ongoing projects
  • Monitor and track the status of all submitted quotations.
  • Customer Care and Relationship Management
  • Maintain and develop relationships with customers (Vietnamese staff)
  • Propose and recommend promotional programs to customers
  • Understand and anticipate customers’ business needs in the upcoming period.
  • Issue Resolution (under Team Manager’s guidance)
  • Handle pricing-related issues (standard pricing, new pricing, discounts, support pricing)
  • Resolve product-related issues (incorrect items, delivery delays, temporary solutions, etc.)
  • Address documentation issues (EPE, invoicing, payments, pending projects)
  • Handle customer complaints.
  • Data Management
  • Maintain and store project-related information on the company drive.
  • Reporting
  • Prepare weekly reports
  • Report on the actual status of each project
  • University/ College graduate
  • At least 3 years of working experience at the similar position
  • Good at English, MS Office
  • Ability in pressure working environment, individual or team work
  • Having working experience in Sales position is an advantage.
  • No age limit

Summary of facts from the official posting. View original ↗

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