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Commercial Operation Executive (Supply Chain)

CÔNG TY CỔ PHẦN PMAC · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Logistics / Warehouse
Salary
10tr - 15tr
Location
Phường Tăng Nhơn Phú, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Forecast & Demand Management (Key Accounts)
  • Receive customer forecasts via EDI/email and standardize data according to internal formats.
  • Update forecasts into the ERP system and monitor demand fluctuations.
  • Collaborate with the Demand & Supply Planning team to:• Confirm supply capability (ATP/CTP).
  • Adjust plans in line with actual demand.
  • Order Management
  • Create and manage Sales Orders and Purchase Orders (if required).
  • Validate commercial terms including lead time, Incoterms, and payment terms.
  • Ensure accuracy and completeness of all orders in the system.
  • Supply Chain Coordination
  • Act as the key liaison among cross-functional teams: Sales, Procurement, Logistics, and Warehouse.
  • Monitor the end-to-end order fulfillment process from order placement to delivery.
  • Ensure operational continuity, accuracy, and on-time execution.
  • Import – Export & Delivery Tracking
  • Coordinate with the Logistics team for shipment booking, customs clearance, and delivery execution.
  • Track and provide timely updates on order status to customers.
  • Ensure on-time and compliant delivery performance.
  • Exception Handling
  • Manage issues such as stock shortages, delivery delays, and plan changes.
  • Propose and implement solutions (e.g., split delivery, alternative products, rescheduling).
  • Proactively communicate and coordinate with stakeholders to minimize impact.
  • Documentation Control & Finance Handover
  • Review and ensure accuracy of documents: Invoice, Packing List, COA/MSDS (if applicable).
  • Ensure data consistency across delivery, invoicing, and payment processes.
  • Coordinate with Finance/Accounting teams for reconciliation and payment follow-up.

Requirements

  • 2 years of experience in Sales Operations, Logistics, or B2B Customer Service roles.
  • Bachelor’s degree in Foreign Trade, Logistics, Business Administration, Supply Chain, or related fields.
  • Good understanding of Incoterms and import-export procedures.
  • Proficient in Excel (data tracking, logical processing) and experienced with ERP systems.
  • Strong coordination and cross-functional collaboration skills.
  • Good command of English (both written and spoken).
  • Proactive and highly responsible.
  • Able to work under pressure and handle unexpected situations.
  • Detail-oriented with strong logical thinking.
  • Good communication and task management skills.

Benefits

  • Competitive compensation: Attractive salary, 6-month performance evaluation, clear career advancement opportunities; 13th-month salary, holiday & performance-based bonuses (based on company results and individual achievements).
  • Full insurance coverage: Social, Health & Unemployment Insurance in accordance with labor law (contribution based on 70% of total salary).
  • Career development & learning: Exposure to senior leaders and industry networks; opportunities to participate in digital transformation and ERP projects; continuous training and skill development programs.
  • Positive culture: Young, dynamic, professional working environment with supportive managers and Board of Directors.
  • Company activities: Annual company trips, team building, volunteering programs, internal events and Year-End Party.
BonusCompany tripsTrainingStock options / ESOP

Summary of facts from the official posting. View original ↗

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