← Công Ty Cổ Phần New Retail CPG
Supply Chain Manager
Công Ty Cổ Phần New Retail CPG · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Logistics / Warehouse
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- 1 Warehouse & Inventory Management
- Manage warehouse operations for ambient, chilled, and frozen product categories
- Control inbound / storage / outbound / stocktake flows and ensure data accuracy in warehouse management systems
- Monitor inventory levels, highlight stock risk (expiry, overstock, slow-movers), and drive corrective action
- Ensure FIFO/FEFO compliance across all temperature zones
- 2 Distribution & Order Fulfillment
- Ensure all orders across B2B, B2C, and E-commerce channels are delivered on time and in full
- Coordinate delivery scheduling and route planning to maximize efficiency
- Resolve in-transit and last-mile delivery issues promptly
- Maintain service level standards across all channels
- 3 Third-Party Logistics (3PL) Management
- Oversee and evaluate 3PL providers for warehousing and transportation services
- Review and approve freight charges; allocate logistics costs by product category
- Control logistics budget and identify cost optimization opportunities
- Conduct regular service reviews and drive continuous improvement with logistics partners
- 4 Import & Export Operations
- Manage international shipment tracking for fresh produce and protein imports
- Oversee import/export documentation and customs clearance processes
- Coordinate with freight forwarders to ensure on-time, compliant cross-border shipments
- Monitor outstanding shipments and coordinate payment milestones with suppliers
- 5 Customer Service (Internal & External)
- Supervise the customer service team's day-to-day operations
- Ensure timely and accurate handling of customer inquiries, complaints, and delivery issues
- Drive continuous improvement in service quality metrics (accuracy, speed, resolution rate)
- KEY PERFORMANCE INDICATORS
- On-Time In-Full (OTIF) delivery rate across all channels
- Inventory accuracy (physical vs. system)
- Waste / shrinkage % from warehouse operations
- Logistics cost per unit / as % of revenue
- 3PL performance scores (service level, accuracy, compliance)
- Customer complaint resolution rate and speed
Benefits
Stock options / ESOP
Summary of facts from the official posting. View original ↗
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