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HCM - Operation Manager (Skechers)

CÔNG TY CỔ PHẦN MAISON RETAIL MANAGEMENT INTERNATIONAL ·
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Other
Salary
35tr - 45tr
Location
Hồ Chí Minh, Quận 8

Overview

  • Develop business operations to establish the brand as a leading name in its market segment.
  • Build sales plans and ensure achievement of sales targets and total profit budget.
  • Deliver excellent customer experience for the mid- to high-end segments while enhancing the image of the managed brand group.
  • Be responsible for inventory management and product turnover.
  • Ensure the highest quality of customer service as required by the brand and the Company.
  • Manage and develop the potential of all subordinates.
  • Work closely with subordinates and support teams to ensure brand image in stores is maintained according to the brand’s standards.
  • Ensure understanding and proper use of the POS system after training by the MIS team.
  • Manage and be accountable for the effective approval of the assigned budget based on the plan approved by the Board of Directors.
  • Travel as required by the job.
  • I. Brand Operations Management
  • Sales:
  • Execute assigned sales plans.
  • Manage resources (human and physical) effectively to ensure all responsible stores meet the sales targets set by the Company.
  • Analyze sales and customer data through daily/weekly/monthly/annual reports; make necessary adjustments to sales and marketing strategies to improve business performance and drive sales growth.
  • Increase revenue through the development of business strategies aligned with the company’s vision.
  • Be a role model in customer service culture for mid- to high-end customers; propose retention plans, encourage return visits, and acquire new potential customers.
  • Be responsible for all distribution channels of the brand.
  • Products:
  • Oversee inventory management, product turnover, and loss prevention (including theft) at responsible stores.
  • Implement methods to prevent and reduce both external and internal theft.
  • Ensure all staff follow brand standards for product display and storage.
  • Check daily and weekly product ranking lists.
  • Train staff on seasonal fashion trends and product information.
  • Consolidate inventory data to plan for inter-store stock transfers (if applicable).
  • Supervise daily and weekly inventory checks by staff.
  • Conduct purchasing analysis and propose additional orders based on deep understanding of customer demand and trends.
  • Report best-selling and non-performing products for purchasing planning.
  • Be responsible for seasonal buying at the brand showroom (if required).
  • Conduct purchasing analysis for all stores before each trip.
  • Based on profit and loss reports, devise sales strategies and analyze sales progress by product type to create order plans.
  • Coordinate regularly with brand departments to obtain sales analysis for Vietnam.
  • Staff Management
  • Internal:
  • Lead and foster a strong employee engagement culture focused on customer orientation to drive revenue performance.
  • Communicate the Company’s culture to all brand staff.
  • Ensure compliance with the Company’s labor regulations, sales rules, and policies for sales teams.
  • Recruit, train, develop, manage, and supervise all direct subordinates.
  • Guide subordinates in following inter-departmental workflows.
  • Train staff on new products, effective sales techniques, product display, customer service skills, etc., according to brand requirements to strengthen connections with mid- and high-end customers.

Benefits

BonusTrainingLaptop / equipmentStock options / ESOP

Summary of facts from the official posting. View original ↗

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