Skip to content
Tuyển Dụng
← Công ty cổ phần Chứng khoán SSI

Chuyên viên cao cấp Thiết kế Trải nghiệm người dùng (Senior UX Designer) HOT

Công ty cổ phần Chứng khoán SSI · Hà Nội
Apply on official site ↗
Type
Full-time
Work mode
On-site
Level
Staff
Industry
Arts / Creative
Salary
Thương lượng
Location
Hà Nội

Overview

  • Role Overview
  • We are looking for a Senior UX Designer who can design clear, usable, and human-centered digital experiences across web and mobile platforms.
  • This role is responsible for translating customer needs, business goals, product requirements, and data signals into user journeys, flows, wireframes, prototypes, UI specifications, and practical UX improvements.
  • The ideal candidate is structured, detail-oriented, collaborative, and willing to use AI First practices to improve research, ideation, documentation, and design productivity.
  • User Experience Design
  • Design user journeys, task flows, wireframes, prototypes, and UI screens for digital products.
  • Translate business requirements and customer insights into clear, usable design solutions.
  • Improve key journeys such as onboarding, discovery, transaction, service, support, and retention.
  • Review existing experiences and propose improvements based on usability, customer pain points, and product performance.
  • Work closely with Product, Technology, Business, Marketing, CX, Data, Operations, and Compliance teams.
  • Research & Testing
  • Support desk research, competitor review, user interviews, usability testing, and journey analysis.
  • Translate findings into insights, design opportunities, and product recommendations.
  • Use UX metrics where relevant, such as task success rate, completion time, error rate, satisfaction score, or SUS.
  • Prototyping & Documentation
  • Create low to high-fidelity prototypes to communicate and validate design ideas.
  • Prepare design documentation, including screen logic, interaction rules, edge cases, empty states, error states, and handover specifications.
  • Work with developers to ensure implementation quality and experience consistency.
  • Design System & Quality
  • Apply and contribute to design system components, patterns, layout rules, and interaction standards.
  • Ensure consistency, accessibility, readability, and responsive design quality across platforms.
  • Identify UX debt and propose practical improvements.
  • AI First Practice
  • Use AI tools to support research synthesis, ideation, UX writing, documentation, design QA, and workflow optimization.
  • Apply AI responsibly with human judgment, customer context, and data privacy awareness.
  • Explore ways to improve design speed, consistency, and quality through AI-assisted workflows.
  • Lưuý: Bằng việc gửi hồ sơ ứng tuyển cho vị trí này, bạn xác nhận đã đọc, hiểu, đồng ý và cho phép SSI xử lý dữ liệu cá nhân của bạn theo Điều khoản Bảo mật được công bố tại: https://ssi.com.vn/bao-mat

Requirements

  • Required Skills & Experience
  • 5+ years of experience in UX Design, Product Design, UI/UX Design, or Experience Design.
  • Strong portfolio across web and mobile products, preferably in fintech, banking, securities, investment, insurance, or complex digital services.
  • Strong understanding of human-centered design, usability, interaction design, and information architecture.
  • Experience creating user journeys, flows, wireframes, prototypes, UI designs, and design specifications.
  • Experience supporting user research and usability testing.
  • Proficiency in Figma and modern collaboration tools.
  • Understanding of design systems, responsive design, accessibility, and digital product delivery.
  • Experience working with Agile or cross-functional product teams.
  • Familiarity with AI tools for design, research, writing, or documentation is a plus.
  • Basic understanding of HTML/CSS or front-end constraints is a plus.
  • The ideal candidate:
  • Thinks from customer problems, not only screen requirements.
  • Connects business goals with user needs and practical execution.
  • Works independently on product areas with moderate to high complexity.
  • Communicates clearly with strong design rationale.
  • Collaborates well with Product, Technology, Business, Data, Marketing, and CX teams.
  • Uses AI to work smarter, faster, and more systematically.
  • Cares about measurable product outcomes, not only visual output.

Summary of facts from the official posting. View original ↗

Interested in this role?

You'll be taken to the employer's official application page.

Apply on official site ↗
Is this your business? Claim this page, request edits or removal
→