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← CÔNG TY CỔ PHẦN BUZZMETRICS

Client Partnership Supervisor

CÔNG TY CỔ PHẦN BUZZMETRICS · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Supervisor
Industry
Other
Salary
Thương lượng
Location
Phường Phú Thọ, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Customer Success
  • Maintain and develop the relations for mutual benefits between the Company and Clients
  • Provide quotation/ proposals based on client‘s briefs & requirements with peformance KPI to be delivered
  • Ensure PnL and Profit optimization for the Business as per assignment from Line Manager
  • Contribute to team‘s sales pipeline & conduct clients meeting as required
  • Attend and present in a meeting with clients to sell the proposals
  • Provide insights and develop business strategies with Line Manager & Strategic Planner to build USP and credentials
  • Match the Company services & Clients expectations for a long-term partnership
  • Participate in the industry meetings, forums like MMA, BSI Awards
  • Drive award submission for client‘s recognition
  • Collaboration & Team Management
  • Build the imagery of Buzzmetrics about expertise & leadership through discussions during the meetings or market analysis presentations
  • Represent clients to manage research projects with internal stakeholders
  • Internally support in compliance and improvement of service quality (people, processes, reports,...) through constructive feedback to the team based on research & marcom knowledge
  • Propose ideas in developing new products through understanding the needs of customers and competitors
  • Manage and do training for team members
  • Share knowledge to the company in knowledge hub on quarterly basis
  • System & Operation excellence
  • Develop comprehensive data tracking for different JBP clients
  • Input & update Sales pipeline in CRM and the Company platforms
  • Keep tracking Team's performance and support the team to enhance the conversion rate
  • Report to: Head of Client Partnership
  • Promotion: Can be promoted to Client Partnership Manager

Requirements

  • Education: BA of economics, business administration, marketing
  • Knowledge: Understand thoroughly the fundamentals & correlation of brand strategy, communication strategy & social media platforms, research
  • Skills & Competencies:
  • Strong leadership (for client & internal)
  • Strong analytical skills with the ability to interpret social data and translate it into actionable insights.
  • Excellent communication and presentation skills, with the ability to explain complex data in simple terms.
  • Excellent command of English both written and spoken
  • Deep understanding of marketing principles, consumer behavior, and the role of social media in modern marketing strategies.
  • Ability to think strategically and develop long-term plans that align with clients’ business goals.
  • Strong project management skills, with the ability to manage multiple projects and deadlines effectively.
  • Experience:
  • Experience in marketing, communication, market research or consulting in 6 years at least
  • Team/ department management in 4 years at least
  • Maturity to deal with complex situations and briefs
  • Experience in managing multiple, competing priorities, duties and/ or projects
  • Mindset/Attitude:
  • Growth mindset
  • Independent, determined; problem-solving first mindset
  • Strive for delivery excellence
  • Collaborative mindset – willingness to help others and ask for help when needed.

Benefits

BonusHealthcareCompany tripsTrainingLaptop / equipmentParking

Summary of facts from the official posting. View original ↗

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