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← CBRE (Vietnam) Co.,ltd - HCM Branch

Workplace Experience Manager

CBRE (Vietnam) Co.,ltd - HCM Branch · Bình Dương
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Other
Salary
Thương lượng
Location
Bình Dương, Bình Dương, Bình Dương

Overview

  • Manage the delivery of all onsite workplace experience scopes at client site in accordance to KPI. Service scopes include:
  • o Office cleaning; Factory cleaning; Internal waste handling
  • o Pest Controls
  • o Hospitality & Event Management
  • o Landscaping, Plant and Indoor Green services
  • o Reception; Postal services & office supplies; Meeting room management
  • o Pantry supplies and service
  • o Move, Add and Change
  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Build and maintain a trusted client relationship. Negotiate with clients, partners, and associates to resolve conflicting priorities.
  • Ensure support provided by the team is efficient and consistent. Suggest process improvement efforts on a regular basis. Assist with developing strategic solutions.
  • Assess technological and training needs for Workplace Experience teams and clients. Always follow safety standards with employees, clients, and vendors.
  • Develop vendor partnerships with the intention of cost saving efforts. Manage negotiations for contract services. Confirm that all vendors have current proof of insurance and contractual documentation.
  • Oversee programs ran by third party vendors. Ensure all invoices for business services billed.
  • Ensure support provided by the team is efficient and consistent.
  • Lead by example and model behaviours that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Benefits

Training

Summary of facts from the official posting. View original ↗

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