Consumer Banking Customer Service Staff

Cathay United Bank · Hồ Chí Minh

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Banking & Finance

Salary

Thương lượng

Location

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

Participant for building the system and SOPs for Customer Services Channels.
Make the outbound calls to customer based on business needs as: support/ guide customer to complete Loan Application, improve Disbursement rate, check Loan purpose and any support tasks required.
Manage and maintain relevant customer service policy and procedures.
Connect and communicate with channels to deliver excellent experience to customer.
Implement others duty being assigned.

Summary of facts from the official posting. View original ↗

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