Senior Factory Technical Support Specialist (Footwear Developer)

BOA Technology ·

Type

Full-time

Work mode

On-site

Level

Staff

Industry

IT - Software

Salary

40tr - 60tr

Location

Đồng Nai, Huyện Long Thành

Overview

Reflect and role model BOA’s vision, values and Leadership Model and demonstrate passion for our mission across the Factory Education & Technical Support team and rest of the organization.
Familiar with all BOA products including the functionality and the installation requirements.
Deliver proficient training to our brand partner factories to ensure all BOA-powered products meet our design and installation requirements and ensure clear understanding of BOA quality standards.
Review, recommend and update installation methods to help improve the installation efficiency, provide installation related inputs to product teams for effective product creation.
Assist Brand Partner factories in resolving any issues and involve relevant members within BOA to address their issue.
Translate and update the manufacturing instruction documents.
Complete, organize, and submit detailed and professional Brand Partner Factory Visit Reports in our system.
Perform on-site investigation related to product quality or installation when required.
Support/train junior team members on performing team responsibilities.

Tertiary education
Good command of spoken and written Vietnamese and English
At least 5 years of experience in footwear manufacturing. Familiar with the whole process of shoes making and shoes structure
Experience in building and maintaining customer relationships
Frequent travel is required
Good command of spoken Mandarin
Kinh nghiệm: 5 Năm

Training

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