Collections Operations Analyst

Baker & McKenzie (Vietnam) Limited · Hà Nội

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Other

Salary

Thương lượng

Location

Hà Nội, Hà Nội, Hà Nội

Overview

Own and manage a portfolio of client accounts, driving timely collection of outstanding receivables and achievement of working capital objectives.
Proactively engage with clients, Partners, attorneys, and Finance team members through calls, emails, and meetings to secure payment and resolve overdue accounts
Review aged receivables regularly, identify collection risks, and develop effective recovery strategies for overdue balances
Investigate and resolve billing disputes, payment issues, and client concerns by coordinating with internal stakeholders to remove barriers to collection
Partner with Partners, attorneys, Revenue Specialist to develop collection action plans, escalate high-risk accounts on a timely basis to minimize write-downs, write-offs, and bad debts.
Maintain accurate collection records, account statuses, and collection notes, ensuring timely updates and visibility of collection activities.
Collaborate with Finance team members, Client Support, and Cash Management teams to ensure invoice accuracy, prompt cash application, and efficient resolution of collection-related issues.

Summary of facts from the official posting. View original ↗

You'll be taken to the employer's official application page.