← Aurora International School of the Arts
Human Resources Coordinator (People & Culture Operations)
Aurora International School of the Arts · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Human Resources
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- HR operations & employee support
- Serve as the first point of contact for HR enquiries from teaching and arts faculty, administrative staff, line managers, and external vendors
- Prepare, interpret, and proactively advise both employees and management on HR policies, benefits packages, leave entitlements, and employment conditions; ensure all parties have a clear and accurate understanding of their rights and obligations
- Take full ownership of the probation management process for all new staff — setting timelines, issuing documentation, supporting line managers through evaluations, and communicating outcomes clearly to employees
- Own the monthly payroll process, ensuring all data is accurate, fully approved, and submitted on time
- Manage social insurance (BHXH, BHYT, BHTN) declarations, contributions, and adjustments in full compliance with Vietnamese regulations
- Administer Personal Income Tax (PIT) compliance for all staff, including registration, monthly withholding, annual finalisation, and coordination with finance and external tax advisors as required
- Manage end-to-end onboarding for new hires, including orientation, IT and facilities coordination, access setup, and Aurora’s school-specific induction programme
- Coordinate and lead staff orientation sessions to ensure every new employee feels welcomed, informed, and ready to thrive at Aurora
- Plan and organise staff engagement events including community gatherings, birthday celebrations, seasonal parties, and farewell sendoffs that reflect Aurora’s warm and inclusive culture
- Coordinate Temporary Residence Card (TRC) applications and renewals for all eligible foreign staff, managing all related paperwork, deadlines, and liaison with immigration authorities
- Prepare employment letters, contract amendments, and separation documentation accurately and on time
- Maintain complete and up-to-date employee files (paper and electronic) in line with local data protection requirements
- Foster open communication and an active sense of belonging across the school community; champion staff wellbeing initiatives and serve as a trusted, approachable contact for all employees
- Coordinate HR meeting schedules, performance review cycles, and staff training programmes
- Ensure compliance with Vietnamese labour law and statutory reporting obligations for educational institutions
- Contribute to HR projects and continuous improvement initiatives that support Aurora’s people strategy
- Expatriate staff support
- Coordinate all relocation logistics for incoming expatriate employees, including document authentication, entry visas, work permits, flights, and temporary accommodation
- Act as the primary liaison between expatriate staff, their families, and Vietnamese government authorities for administrative and legal procedures
- Coordinate health checks, police clearances, banking support, and orientation processes for all incoming foreign employees
- Serve as a key liaison between expatriate employees, local authorities, and external service providers to ensure smooth and compliant onboarding
- Provide hands-on settling-in support: housing searches, lease arrangements, banking, international school enrolment for dependants, and general orientation to life in Ho Chi Minh City
- Provide ongoing support related to housing, insurance, transportation, shipping, and general expatriate wellbeing throughout the duration of employment
- Coordinate expatriate offboarding procedures and departure arrangements in collaboration with relevant departments, including guidance on visa cancellation, shipment-out, and final documentation
- HR systems & data management
- Process all employee data transactions accurately in Aurora’s HR information system
- Maintain up-to-date organisational structures and reporting lines in HR systems
- Analyse HR data and vendor integrations to ensure accuracy, compliance, and data quality
- Support position management and coordination with school leadership on hiring approvals
- Assist with HR systems testing, upgrades, and user acceptance testing as required
- Monitor employee programmes to ensure consistent policy compliance across the school
Benefits
Training
Summary of facts from the official posting. View original ↗
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