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← Al Fresco's Việt Nam

Partnership Specialist - Delivery & Payment Partnerships

Al Fresco's Việt Nam · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội

Overview

  • DELIVERY PLATFORM PARTNERSHIPS (SHOPEEFOOD, GRABFOOD, XANH SM & SIMILAR)
  • Own the day-to-day relationship with each delivery aggregator — the main point of contact for their account managers and the escalation point when something breaks.
  • Manage store listings, menu accuracy, and delivery-zone or fulfillment issues across all AFG outlets on each platform.
  • Negotiate commission rates, in-app placement, and co-funded discount or voucher campaigns; track ROI by platform and by campaign.
  • Plan and run a seasonal promotion calendar (flash sales, freeship, bundle deals) sized to what restaurant capacity and margins can actually support.
  • Monitor order volume, ratings, ad spend efficiency, and other platform KPIs; flag underperformance and recommend fixes before it becomes a leadership problem.
  • BANKING & E-WALLET PARTNERSHIPS (TECHCOMBANK, MOMO, VNPAY & SIMILAR)
  • Source and manage co-sponsorship deals with banks and e-wallets that generate discount codes, cashback, or bundled offers tied to AFG restaurants.
  • Negotiate funding splits, promo mechanics, and exclusivity terms directly with partner marketing or BD teams.
  • Coordinate promo code setup, tracking, and redemption reporting with AFG's marketing and finance teams so every campaign can be measured.
  • Build and work an outbound pipeline of new banks, wallets, and fintechs — AFG should not be waiting for partners to come to us.
  • Report traffic and revenue uplift from each co-sponsored campaign and use it to negotiate better terms on the next one.
  • ACROSS BOTH
  • Maintain a single partnership tracker covering commercial terms, contract dates, and campaign calendars for every delivery and payment partner.
  • Coordinate with restaurant operations and finance so promotions match what kitchens can fulfill and what margins can absorb.
  • Deliver a monthly partner performance scorecard to leadership — what each partnership cost, what it returned, and what to do next.
  • WORKING SHIFT
  • Monday - Friday : 9:00 - 18:00
  • Saturday: 9:00 - 13:00

Summary of facts from the official posting. View original ↗

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