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[AEON NGUYỄN VĂN LINH] TRƯỞNG QUẦY THỰC PHẨM TƯƠI SỐNG
AEON Việt Nam · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
BF-01, tầng hầm 1, 101 Tôn Dật Tiên, Phường Tân Mỹ, , TP Hồ Chí Minh, Hồ Chí Minh
Overview
- Be responsible for sales, profitable results.
- Manage staff in a team to ensure that the operation of in store is managed properly, timely and accurately.
- Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
- Operations management
- "- Supervise Group Leader(s) and General Staff to ensure:
- Merchandise is fully replenished, in good conditions & quality.
- All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
- Changing price label (if neccessary) is completed before store opens.
- Verify and approve inventory orders raised by Group Leader(s).
- Understand clearly the work of the department to control loss through MU-MD, PAZero.
- Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
- Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
- Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
- Sales floor is kept clean & tidy
- All backrooms are locked in good conditions
- POP execution is carried out properly
- Fire safety procedure is carried out properly
- Maintain FSH and 5S as the company rules
- Check and verify variances in stock & sales figures after Stock Take and make report to Store Manager."
- Manpower management
- "- Plan Monthly Department ‘s duty roster and manpower schedule.
- Ensure sufficient manpower during business in ad-hoc situations.
- Monitor Supervisor(s), General Staff and Promoter’s attendance and attire.
- Approve duty roster, shift plan raised by Supervisor(s).
- Be responsible for Supervisor(s) and General Staff’s performance.
- Take part in recruitment & selection activities for Division’s staffing.
- Motivate, training and develop staff in order to encourage their professional development.
- Identify potential staff for succession planning purposes.
- Build and promote team work spirit."
- Sales and profit management
- "- Daily briefing Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
- Breakdown the sales target given by Store Manager to each GL(s) and take responsibilities for sales target achievement of the division.
- Overall plan and supervise the execution of promotion schemes.
- Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
- Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager."
- Customer satisfaction
- "- Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
- Support Group Leader(s) to handle customer complaint and give the best solution for customer satisfaction
- Propose and provide new ideas to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.
- Other tasks
Requirements
- College/ University degree
- At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
- Detail oriented and be able to handle multi-tasks
- Abilities to use computer, office programs and database
- Good communication skill
- Leadership
- Fluency in English language (both written and oral)
- High pressure
- Be able to work at shift & on Public holidays.
- Leadership skill
- Selling skill
- Teamwork
- Problem solving
- Risk managemenrt skill
Benefits
BonusHealthcareTrainingMeal allowanceStock options / ESOP
Summary of facts from the official posting. View original ↗
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