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Sales Support Executive

Wall Street English ·
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kinh doanh / Bán hàng
Kinh nghiệm
Từ 2 năm
Mức lương
12tr - 14tr
Địa điểm
Hồ Chí Minh, Quận 3

So sánh mức lương? Mức lương ngành Kinh doanh / Bán hàng →

Tổng quan

  • Customer/Prospect Appointment & Scheduling
  • Key responsibility to schedule, arrange and monitor customer appointment across center & country level.
  • Ensure appointment distribution rule complies with Commercial Policy.
  • Ensure accuracy and punctuality appointment distribution and appointment re-allocation.
  • Utilize internal tools such as MS Bookings and HubSpot to deliver task assignments.
  • Proactive collaboration with internal stakeholders (etc. Tele Marketing Team and Center Head of Sales) for appointment adjustment, appointment re-scheduling, appointment cancellation or urgent requirements according to actual business requirements (etc. early customer intake requests).
  • Ensure monthly staffing plan per center and individual level is reflected accurately in MS Bookings.
  • Monitor Zoom sessions and assist customers during Sales consultations (appointment checks, center notifications, customer movement, etc.).
  • Monthly Collections Activities:
  • Key responsibility to deliver monthly recurring collections activities at center & country level.
  • Ensure accuracy and punctuality to deliver net collection target requirement.
  • Support Sale Coordinator to monitor overdue payments, collection status, collection objections & resolved actions.
  • Support Sale Coordinator to manage and investigate monthly terminate/defaults cases across centers & country level.
  • Maintain & ensure up-to-date monthly collection and termination reports.
  • Escalate process gaps with solutions when required.
  • Sale Administration
  • Send customer information and test materials to Sales Team upon center request.
  • Transfer deals and create test assignments for Sale Team when requested.
  • Update the Sales Assigning List and Milestone Race based on milestones and monthly performance.
  • Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely delivery on production (sales materials, kick-offs, vouchers, signage, gifts, OOH activities, BU MKT payment request).
  • Support BU activities, including logistics arrangements and payment activities for sales initiatives, events, and town hall meetings.
  • Conduct and coordinate with related stakeholders (Procurement, Finance, Marketing, and vendors) to ensure timely completion and accuracy on monthly payment request for Sales & MKT payment request.
  • Minimum 2-3 year experience in Sale Admin/Sale Coordinator
  • Demonstrate intermediate fluency in English (WSE Level 8+)
  • Good at customer management, appointment management & basic data management
  • Understand CRM systems (HubSpot, Superset, MS Bookings)
  • Good at Sales operations process
  • Basic financial understanding (commission, revenue, payment tracking)
  • Customer service driven and business-oriented
  • Cross-functional coordination
  • Communication & stakeholder management
  • Problem solving
  • Organization & time management
  • Accountability
  • Kinh nghiệm: 2 Năm

Quyền lợi

  • Laptop, Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm
Chế độ bảo hiểmChế độ thưởngTăng lươngChăm sóc sức khỏeDu lịchĐào tạoNghỉ phép nămLaptop / Thiết bị

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