← URC Vietnam Co., Ltd.
CS & LOGISTICS SUPERVISOR (9 months contract)
URC Vietnam Co., Ltd. ·
Ứng tuyển tại trang chính thức ↗
Loại hình
Hợp đồng
Hình thức
Tại văn phòng
Cấp bậc
Quản lý / Giám sát
Ngành nghề
Logistics / Kho vận
Mức lương
Thương lượng
Địa điểm
Bình Dương, Thành phố Tân Uyên
So sánh mức lương? Mức lương ngành Logistics / Kho vận →
Tổng quan
- The CS & Logistics Supervisor is responsible for allocating all resources, including equipment, facilities
- and employees. The CS & Logistics Supervisor controls and maintains CS and warehousing activities
- effectively.
- Customer Service Management
- Order Management
- Oversee the entire Order-to-Delivery process.
- Ensure orders are processed accurately and within committed timeframes.
- Coordinate with Sales, Production, Warehousing, and Transportation to ensure delivery schedules are
- met.
- Customer Care
- Receive and resolve customer complaints.
- Ensure customer inquiries are responded to within defined SLA timeframes.
- Monitor customer satisfaction levels and propose improvements.
- Data Management
- Verify order accuracy within ERP/SAP/WMS systems.
- Monitor order backlogs and process outstanding orders.
- Analyze order trends and report findings to management.
- Implement/ follow the safety, hygiene and sanitation requirements in the warehouse at all
- times.
- Coordinate closely with Sales Team, Export, Planning and Production team for FG plan and
- Coordinate with supervisors and staffs of other department for other issues.
- Do other Logistics tasks that maybe assigned by immediate superior.
- C. Level of supervision RECEIVED
- Report to Logistics Manager/ Supply Chain Manager-
- D. Level of supervision EXERCISED
- None
- E. Responsibility on the safety of others
- Monitor and supervise the health and safety in workplace.
- All incidents reported within 1 hour.
- Initiate actions to improve health and safety within area of responsibility.
- F. Responsibility on equipment, tools and/or material
- Responsible for monitoring and controlling equipment used in the CS and WH operation.
- Responsible for monitoring, controlling material for tracibility, audit activities.
- G. Responsibility on training other people
- Training for new warehouse supervisor, team leader, CS staff, WH staff
- H. Responsibility on Food safety and Quality
- Ensure FG received, stored and issued meet safety and quality.
- Experience, Knowledge & Training
- Experience in Logistics and Customer Service is preferred.
- Warehouse Management.
Yêu cầu
- Monitor and supervise the daily report of warehouse and CS staffs.
- Manage stock control
- Prepare periodic reports and maintain files of warehouse related documents for future
- reference.
- Drive logistics target base on established KPls.
- Controlling and arranging warehouse and CS personnel over all warehouse and CS
- activities.
Quyền lợi
- Laptop, Chế độ bảo hiểm, Đào tạo, Nghỉ phép năm
Chế độ bảo hiểmĐào tạoNghỉ phép nămLaptop / Thiết bịCổ phần / ESOP
Tóm tắt thông tin từ tin tuyển dụng chính thức. Xem bản gốc ↗
Quan tâm đến vị trí này?
Bạn sẽ được chuyển đến trang ứng tuyển chính thức của nhà tuyển dụng.
Ứng tuyển tại trang chính thức ↗
Đây là doanh nghiệp của bạn?
Nhận quản lý trang, yêu cầu chỉnh sửa hoặc gỡ bỏ
→