Universal Banker - Telesales

United Overseas Bank (Vietnam) Limited (UOB) · Hồ Chí Minh

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Ngành nghề khác

Mức lương

Thương lượng

Địa điểm

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

Sales & Customer Engagement
Execute outbound calls to existing and potential customers from assigned lead lists, focusing on cross-selling loan products within the bank’s portfolio.
Assess customer needs and eligibility to recommend appropriate loan solutions (e.g., personal loans, top-up loans, refinancing).
Provide clear, accurate, and professional consultation on loan products and application procedures.
Ensure timely follow-up to support documentation completion and loan disbursement.
Performance & Leadership Support
Consistently achieve and exceed individual sales targets, with higher expectations aligned to senior level performance.
Work closely with the Team Leader to align on sales strategies, campaign execution, and performance tracking.
Mentor and support junior telesales agents by sharing best practices, providing guidance, and assisting in onboarding and skill development.
Participate in team engagement activities, training sessions, and contribute to a positive and high-performing team culture.
Operational Excellence & Compliance
Maintain high standards of call productivity, talk time, and conversion rates through effective time management.
Ensure all customer interactions comply with internal policies, regulatory requirements, and approved telesales scripts.
Uphold data privacy and confidentiality standards in handling customer information.
Provide feedback to improve sales processes, lead quality, and customer experience.

Annual Salary Review & Performance Bonus
,• Healthcare Insurance Policy; Annual Health Check-Up Program
,• Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award); Annual Paid Leave

Chế độ thưởngChăm sóc sức khỏeĐào tạo

Tóm tắt thông tin từ tin tuyển dụng chính thức. Xem bản gốc ↗

Bạn sẽ được chuyển đến trang ứng tuyển chính thức của nhà tuyển dụng.