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← Titan DMS

Senior Business Analyst OEM Integrations

Titan DMS · Hồ Chí Minh
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Quận 11, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • As a global player in the SaaS automotive landscape, Titan Dealer Management Solutions (Titan DMS) boasts over 170 staff globally and SaaS representation across more than 26 markets. Titan is now recognised as one of the leading suppliers of technologically driven industry solutions to automotive dealers and manufacturers around the world.
  • Since 2009, Titan’s flagship product, the Titan Dealer Management System (Titan DMS), has been adopted by Franchised Automotive Dealerships covering over 45 different Automotive Brands throughout Australia, Asia, Pacific Region, Middle East, UK, Africa and Europe, and continues to extend its global reach and reputation as a leading international software provider.
  • We are looking for a Business Analyst at Senior level to join our Development team and work on integration projects with major automotive OEMs and international stakeholders.
  • You will work closely with OEM customers, Product, Development and QA teams to understand, analyse and translate business and integration requirements into clear, actionable requirements for delivery teams.
  • This role requires a good understanding of API-based integrations, system workflows, testing and User Acceptance Testing (UAT), together with strong communication, presentation and demonstration skills.
  • You will have the opportunity to work directly with international OEM stakeholders and contribute to projects that integrate Titan DMS with external automotive systems.
  • The role also requires a willingness to adopt AI-assisted tools to improve the efficiency and quality of business analysis activities. You will use AI appropriately to support requirements analysis, identify gaps and ambiguities, create user stories and acceptance criteria, generate test scenarios and assist with documentation and analysis.

Yêu cầu

  • Work with OEM customers and internal stakeholders to understand, clarify and analyse business and integration requirements.
  • Conduct workshops, meetings and discussions to identify business needs, processes, rules and integration requirements.
  • Translate business requirements into clear functional requirements, user stories and acceptance criteria.
  • Identify gaps, dependencies, assumptions, risks and potential impacts of proposed changes.
  • Ensure requirements are clear and understood by Development and QA teams.
  • API & Integration Analysis
  • Analyse and document requirements for API and system-to-system integrations.
  • Understand integration flows, data mapping, business rules, request and response structures, validation and error scenarios.
  • Work with technical teams to clarify integration requirements and assess proposed solutions.
  • Support investigation of integration issues and help determine expected behaviour.
  • Work with Developers to ensure delivered integrations meet agreed requirements.
  • Analysis & Documentation
  • Create and maintain functional documentation, including requirements, user stories, acceptance criteria, process flows and business rules.
  • Keep requirements and documentation up to date throughout the project lifecycle.
  • Analyse existing functionality and identify opportunities for improvement.
  • Maintain traceability between requirements, development and testing.
  • Stakeholder & OEM Engagement
  • Act as a liaison between OEM customers, Product, Development, QA and other stakeholders.
  • Communicate requirements clearly to both business and technical audiences.
  • Build effective working relationships with international customers and stakeholders.
  • Facilitate requirement clarification and resolve ambiguity between stakeholders and delivery teams.
  • Participate confidently in customer meetings and project discussions.
  • Testing & UAT
  • Work closely with QA to ensure requirements are testable and acceptance criteria are clearly defined.
  • Prepare and review test scenarios and test cases based on business and integration requirements.
  • Participate in and support User Acceptance Testing (UAT) with customers and stakeholders.
  • Validate implemented solutions against documented requirements.
  • Analyse UAT results and work with Development and QA teams to resolve issues.
  • Support customer sign-off and production readiness.
  • Presentation & Demonstration
  • Prepare and deliver presentations, requirement walkthroughs and product demonstrations to customers and stakeholders.
  • Demonstrate completed functionality and explain how it addresses agreed requirements.
  • Present business and integration concepts in a clear and understandable way.
  • Support customer workshops and meetings with professional and confident communication.
  • Project Support & Delivery
  • Support projects throughout the SDLC, from requirements gathering through development, testing, UAT and production release.
  • Work closely with Product, Development and QA to identify and resolve delivery risks and dependencies.
  • Provide ongoing support for deployed solutions, including troubleshooting and requirement clarification.
  • Ensure changes to requirements are clearly communicated to relevant stakeholders.
  • Contribution & Knowledge Sharing

Quyền lợi

  • International environment - Onsite Opportinity
  • Premium Personal Health Insurance
  • 20 days Leave
  • We are our people, and whilst as a business we make software, as an organization, we make some of the industry’s best! Joining the team you will work with the engineers around the world from BMW, Mercedes, Honda, Porches, Hyundai …
  • WORKING HOURS
  • Working hours is flexible and the standard guideline is between 8:00 AM to 5:00 PM with 1 hour break for lunch.
  • Staff can start early and finish early to keep in sync with Australia working hours
  • LEAVES
  • 12 days Annual Leave per annum. Annually leave is accumulated up to 2 years.
  • Additional one annual leave day for every five years of service
  • Sick Leave: 5 days paid per annum.
  • Compassionate Leave: 3 days per annum
  • HEALTHCARE
  • Premium Personal Health Insurance package for full-time and permanent staff.
  • Annual health check
  • BONUSES
  • 13th month bonus
  • Loyalty reward Program (Bonus for every 3 years, 5 years of service)
  • Project/ Performance Bonus
  • 100% salary during Probation Period
  • Fully sponsored onsite trip to Titan international offices (AU, Thailand, UAE, EU etc.)
  • Gifts on special occasions + holidays (Tet, Full-moon festival, Birthday, Christmas etc.)
  • Employee Referral Program
  • Internal events every month (Happy lunch, Milk tea Friday, etc.)
  • Sport Activity Funding (Football every Tuesday & Thursday)
  • Education Funding
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