Expert, Product and Solution (Credit Card)

Techcombank · Hà Nội

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Ngành nghề khác

Mức lương

Thương lượng

Địa điểm

Hà Nội, Hà Nội, Hà Nội

Tổng quan

Lead the development, management, and optimization of the Credit Card product portfolio to meet customer needs and drive business growth.
Conduct market research, analyze industry trends and customer behavior, and propose new product features, benefits, and value propositions to enhance competitiveness.
Design and enhance customer journeys, operating procedures, product policies, and guidelines related to Credit Card products.
Collaborate with Business, Technology, Operations, Risk, Compliance, Legal, and other stakeholders to deliver product initiatives and enhancements.
Monitor and analyze product performance, identify business opportunities, and recommend improvement initiatives to drive portfolio growth and customer engagement.
Participate in product development, digital transformation, and process automation projects related to Credit Card business.
Develop product documentation and provide training and knowledge-sharing sessions for relevant stakeholders.
Perform other duties as assigned by the Line Manager.

Product Development, Payment Solutions, Thiết Kế Sản Phẩm, Credit Card Operations, market research

Đào tạo

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