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Sun Tourism Academy - F&B Attendant

Sun Group · An Giang
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Dịch vụ ăn uống (F&B)
Phòng ban
Untitled
Kinh nghiệm
Từ 1 năm
Học vấn
Trung học phổ thông
Mức lương
Thương lượng
Địa điểm
An Giang

Tổng quan

  • Provide food and beverage service in accordance with departmental standards and operating procedures
  • Welcome guests warmly, offer assistance, and maintain a friendly and professional manner throughout service
  • Prepare service areas before opening, ensuring equipment, utensils, menus, and supplies are clean, complete, and ready for use
  • Maintain knowledge of menu items, beverage offerings, daily activities, and hotel facilities to respond accurately to guest inquiries
  • Support table service, guest reception, cashiering, and beverage preparation as assigned
  • Follow billing and cashiering procedures to ensure accurate transactions
  • Keep menus, beverage lists, and guest materials clean and in good condition, reporting replacement needs to the supervisor
  • Maintain cleanliness and hygiene in dining areas, service stations, bars, and storage areas
  • Handle and store equipment and supplies in accordance with hygiene requirements and HACCP standards
  • Complete opening and closing inventories, replenish supplies, and submit stock requisitions as assigned
  • Communicate unavailable items and operational updates to relevant team members
  • Respond to guest requests and complaints within assigned authority, escalating unresolved matters to the supervisor or manager on duty
  • Report guest feedback, service difficulties, equipment issues, and other relevant information promptly
  • Assist the supervisor in maintaining guest preferences and service records
  • Attend daily briefings, meetings, and training sessions as required
  • Maintain punctuality, personal grooming, and uniform standards
  • Follow workplace health, safety, security, and emergency procedures
  • Perform other duties as assigned by the line manager.

Yêu cầu

  • High school diploma or vocational qualification in Hospitality, Food and Beverage, or a related field
  • At least 1 year of relevant experience, or an equivalent combination of education and practical experience
  • Experience in a 4-star or 5-star hotel or an upscale restaurant is preferred
  • Intermediate English skills in speaking, listening, reading, and writing
  • Good communication and customer service skills
  • Basic knowledge of restaurant service, food hygiene, and safe handling of equipment
  • A friendly, professional attitude and willingness to support colleagues
  • Ability to follow operating procedures and maintain cleanliness and attention to detail.

Quyền lợi

  • Sun Group’s Entertainment and Hospitality Division (SHE) offers a highly dynamic, professional, and constantly evolving work environment with numerous career development opportunities. At SHE, employees will enjoy the following benefits:
  • Attractive salary, accompanied by housing support and allowances for meals, phone expenses, etc.
  • SunCare health insurance for employees
  • Special offers on amusement park and entertainment services for employees and their families
  • Professional training and development opportunities
  • Housing policy providing apartments or houses for long-term employees.
Đào tạoĐồng phụcPhụ cấp ăn trưaCổ phần / ESOP

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