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← Shinhan Vietnam Finance

ICT Business Analysis Supervisor

Shinhan Vietnam Finance · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Quản lý / Giám sát
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Business Analysis & Solution design
  • Act as a trusted business partner to deeply understand business insights, challenges, and objectives; proactively propose IT/system solutions to drive value.
  • Elicit, analyze, and document requirements from stakeholders through interviews, workshops, and other techniques.
  • Organize meetings, workshops, and requirement-gathering sessions; monitor communication flow, track action items, and ensure alignment.
  • Prepare and maintain key documentation: User Requirement Document (URD), Business Requirement Document (BRD), Software Requirement Specification (SRS), Functional Specifications, Use Cases/User Stories, process flows, data requirements, and user manuals.
  • Create visual artifacts to communicate ideas effectively: storyboards, process flows, wireframes, UI mockups, prototypes, and content outlines.
  • Ensure requirements are clear, complete, feasible, testable, and aligned with business goals.
  • Testing & Quality Assurance
  • Track and manage assigned project tasks to meet agreed timelines and quality standards.
  • Participate actively across the full project lifecycle: requirements analysis, design, testing.
  • Support and coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT); validate that the solution meets documented requirements.
  • Manage change requests: assess impact on scope, timeline, and cost, and facilitate approvals.
  • Stakeholder Coordination & Communication
  • Coordinate and facilitate collaboration among cross-functional stakeholders: business users across departments, internal IT teams (developers, PMs), and external parties/ vendors.
  • Monitor emerging technologies, industry trends, and best practices to recommend or consult the process/ system enhancements.
  • Support end-user training and adoption; prepare user manuals, guides, and training materials.
  • Coordinate with vendors to clarify requirements, review proposals, and align solutions with business needs.
  • Ensure vendor solutions deliver business value and integrate effectively with internal systems.
  • Other tasks or projects from time to time assigned by Line manager/ Department Heads.

Quyền lợi

  • Attractive KPI Bonus (monthly or yearly) and 13th month salary
  • Premium personal healthcare insurance for all employees and spouse and/or children
  • 14 – 20 days annual leave, 3 days of sick leave with pay
Chế độ thưởngChăm sóc sức khỏeĐào tạo

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