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← Pixelz Company Limited

Giám Sát Sản Xuất/ Production Supervisor

Pixelz Company Limited · Đà Nẵng
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Quản lý / Giám sát
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Đà Nẵng, Đà Nẵng, Đà Nẵng

Tổng quan

  • Manage shift operations: monitor progress, workload, and operational metrics (Live View, image flow, productivity, quality).
  • Arrange and coordinate personnel (PE, QC) according to production plans and actual resources.
  • Ensure team members understand and follow technical standards (Standard, Template, Workflow…) when changes occur.
  • Track, analyze, and resolve team quality issues, including Customer Rejects.
  • Coach, evaluate capability, and build development plans for team members; ensure employees participate in training according to the roadmap.
  • Coordinate with HR on personnel matters: rewards, discipline, regulations, policies, and address employee inquiries.
  • Act as the focal point for managing performance and quality of one production step: master standards, workflows, and client requirements for the skill.
  • Monitor and analyze quality (Customer Reject, Internal Reject) and efficiency (processing time, productivity) of the skill across all participating teams, offices, and vendors.
  • Lead or participate in improvement projects for skill quality and productivity; propose and implement solutions.
  • Collaborate to build and update standards, guidelines, sample image sets, and training content for the skill.
  • Work directly in English with stakeholders (CS/AM, IS, QC, regional offices) and vendors: convey standards, provide quality feedback, align on action plans.
  • Participate in Pilot/Onboarding projects for new clients involving the designated Production step.
  • Other duties and requirements to achieve performance and quality goals.
  • Support & Backup: Support and cover for other Production Supervisors during absences or sudden workload spikes.
  • Knowledge Sharing: Share knowledge and experience regarding the assigned Production step with other Production Supervisors and teams.
  • Technical Support: Assist in troubleshooting technical and system issues impacting quality and operational efficiency.
  • Reporting & Improvement: Prepare operational reports as required; participate in AI-related projects and image workflow optimizations.

Quyền lợi

  • 13th salary bonus + the maximum salary for social insurance and health insurance
  • ,• Summer leave day + 10 parental leave days + International/Intercultural environment
  • ,• Flexible working time + work from home policy + well-equipped office pantry
Chế độ thưởngĐào tạo

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