Squad Lead - RB (Platforms Debit Card And Payments)

Ngân Hàng TMCP Xuất Nhập Khẩu Việt Nam (Eximbank) · Hà Nội

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Ngành nghề khác

Mức lương

Thương lượng

Địa điểm

Hà Nội, Hà Nội, Hà Nội

Tổng quan

Set platform vision, OKRs and quarterly priorities across acquisition, issuance, activation, usage and cross selling squads
Lead end-to-end funnel diagnosis from lead source to issuance, activation, first transaction, repeat usage and offer conversion
Prioritize squad work based on impact, feasibility, customer pain points, risk and delivery dependency
Translate bank strategy into platform backlog, sprint outcomes, funding needs and delivery commitments
Own platform roadmap across acquisition, issuance, activation, usage and cross sell journeys
Embed fraud, AML, sanctions, disputes, chargeback, merchant due diligence and operational controls into SOP and system design
Build vendor and ecosystem partnerships with clear performance, control, SLA and escalation ownership
Align product, risk, operations, technology, branch, call center, marketing and finance around one delivery agenda
Manage scheme and network coordination with Visa, Mastercard, JCB, NAPAS, vendors, processors and merchant partners
Drive card portfolio growth, POS merchant scale, transaction reliability, payment success rate and fee income improvement
Coach product owners and squad members on agile routines, backlog discipline, test and learn and data-based decision making
Remove cross-squad blockers across policy, SOP, system configuration, branch execution, data availability and vendor delivery

Customer Journey Map, Risk Control, Stakeholder Management, Digital Transformation, Card Payment TechnologyQuyền lợi:
13th-month salary, public holiday and Tet bonuses, performance incentives, and other rewards.
,• High-quality health insurance coverage.
,• Opportunities to participate in professional and skills development training programs.
,• Summer travel allowance of VND 5,000,000 - 7,000,000 per employee.
,• Competitive compensation package commensurate with qualifications and performance.

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