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← Mufg Bank, Ltd., Ho Chi Minh City Branch

Planning and Customer Service Staff - Temporary Staff with A 1 Year-Contract

Mufg Bank, Ltd., Ho Chi Minh City Branch · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Chăm sóc khách hàng
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Conduct data analysis and periodical report to support for Business Growth.
  • Update local regulation and new rules and policy, BSC from HO and co-operation with relevant depts (including Hanoi Branch) to set-up new policy / review existing manuals of department.
  • Develop and maintain strong stakeholder management with key stakeholders both within MUFG and externally.
  • Collaborate with other members of the department to ensure that profit targets are achieved as a whole.
  • Work in partnership with Operations to ensure smooth processing of transactions.
  • Control operation activities of CBD to make sure all going smoothly.
  • Support departmental initiatives to deliver increase revenue opportunities and deliver a high quality of service to customers.
  • Maintain good working knowledge of industry trends, products, relevant laws and regulations.
  • Contact with customers to receive customer’s application for credit, fixed deposit. Initiating credit transaction including new, renewal, interest review and settlement. For new credit transactions, doing required checking on supporting docs under local regulations & internal rules.
  • Control maturity date of credit transactions.
  • Handle alteration notices from customers on account information.
  • Support RM to establish and enhance relationship with existing and potential customers.
  • Handle unprocessed documents and pending items.
  • Handle collecting KYC documents from primary office and customers.
  • Handle new account opening for checking documents and communication with relevant party (DPOD, COD, KYC).
  • Handle inquiries from customer.
  • Support RM’s expense processing and reimbursement application.
  • Support below matters for Japanese customers through Japanese:

Quyền lợi

  • healthcare plan for staff
  • ,• 12 Annual Leave per Year and 5 sick leave
  • ,• Emloyees are provided many various training programs
Chăm sóc sức khỏeĐào tạo

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