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Technical Service Engineer

Kingspan Viet Nam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Kỹ thuật / Cơ khí
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

So sánh mức lương? Mức lương ngành Kỹ thuật / Cơ khí →

Tổng quan

  • Liaise with Commercial Team to provide design and detail solutions suitable for projects, Customers and markets supporting specification winning and sales development.
  • Provide a technical advice / design service to customers. Able to Influence and secure specifications and orders for Kingspan - KINGZIP product range.
  • Provide detailing assistance for Marketing Team to assist the preparation of best industry literature for Specifiers, Contractors and Building Owners.
  • Support compliance processes by identifying non-conformities, reporting to the Technical Lead, and helping maintain procedures aligned with company and regulatory standards.
  • Work within the Technical team and liaising with Operations functions to supply feedback from sites, on new product and existing product application and performance.
  • Support the assessment and implementation of technical aspects of business strategies within the technical department.
  • Participate in identifying personal training and development needs to ensure continuous improvement and professional growth.
  • Support the documentation and analysis of customer complaints, claims, and product issues to identify root causes and propose appropriate technical solutions.
  • Build expertise in thermal, fire, acoustic, and environmental insulation technologies to support internal and external stakeholders effectively.
  • Represent the technical team in internal meetings and, where appropriate, in industry associations, technical forums, or customer interactions under the guidance of senior technical staff.
  • Analyze technical data and provide input on trends, threats, and opportunities related to the company’s product performance and application in local markets.
  • Ensure that all external technical documentation and communications meet professional standards and are aligned with the company’s brand and compliance policies.
  • Participate in customer satisfaction and quality improvement initiatives, including gathering feedback for NPS (Net Promoter Score) and internal process enhancements.
  • Support technical project execution through reporting, coordination, testing, and documentation, following best practices and under leadership direction.
  • Other tasks as required by your Leader.

Yêu cầu

  • Metal Roofing, Engineering Drawings, Construction Drawing, CAD Software, Technical Support

Quyền lợi

  • Participate in identifying personal training and development needs to ensure continuous improvement and professional growth.
Đào tạo

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