[SSC] Business Process Management Specialist

Pharmacity · Hồ Chí Minh

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Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Ngành nghề khác

Mức lương

Thương lượng

Địa điểm

Hồ Chí Minh

Tổng quan

Collect and compile files of current processes and needs for process development/improvement of departments, as a basis
for annual planning.
Develop new documents, review documents according to approved plan or requirements from assigned departments
Work collaboratively across all departments to define and analyze the problems in business operations for process
improvement
Consult Risk Management and Internal Control on risk management in operational activities when developing processes
policies, regulations… to build control points in documents.
Warning and proposing solutions for new risks that may arise due to changes in laws leading to changes in processes
Printing, submitting for approvals, and issuing approved documents; managing and updating Pharmacity’s documentation
(Pharmacity WIKI Library); providing documents to departments and other parties upon request.
Prepare training materials and conduct training SOP/ Policy/ Regulations (when requested)
Do alignment about the individual KPIs with the direct line manager and ensure the target achievement
Strive to reach the Company’s Vision and live with our Core Values: Customer First – Ownership – Collaboration – Innovation – Trust

Bachelor’s degree in Economics, Finance, Business Administration, or related fields.
At least 2 years of experience in Business Process Management or Process Improvement.
Proficient in Excel, Word, and PowerPoint.
Experience in developing SOPs, policies, and business processes.
Strong analytical, communication, and stakeholder management skills.
Knowledge of ISO, Six Sigma, or QMS is a plus.
Willing to travel when required.

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