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QA Manager

GS25 · Head Office, Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Sản xuất
Phòng ban
QA & QC
Mức lương
Thương lượng
Địa điểm
Head Office, Hồ Chí Minh

Tổng quan

  • Establish and continuously improve the end-to-end QA/QC framework, including SOPs, non-conforming product management, testing protocols, documentation, and supplier quality management.
  • Ensure the QA system operates effectively, consistently, and uniformly across all business units and locations.
  • Develop and implement quality and food safety risk management strategies across the entire chain.
  • Establish early warning systems to proactively identify, assess, and mitigate quality and food safety risks.
  • Monitor, analyze, and report quality KPIs to management.
  • Recommend strategic initiatives to continuously enhance product quality, food safety, and overall system effectiveness.
  • Lead internal audits, supplier audits, and third-party certification audits.
  • Ensure full compliance with applicable regulations, food safety standards, and certification requirements, including HACCP, ISO 22000, and FSSC 22000.
  • Establish supplier qualification, evaluation, and classification criteria.
  • Approve, monitor, and continuously improve supplier quality performance.
  • Develop testing strategies and oversee quality verification activities.
  • Ensure the integrity, accuracy, and readiness of quality data and documentation for validation, audits, and regulatory inspections.
  • Direct the management of major quality incidents and crisis situations across the system.
  • Ensure CAPA implementation addresses root causes and prevents recurrence at a systemic level.
  • Review and approve SOPs, CCPs, and related control measures.
  • Ensure CCPs are effectively monitored, controlled, and maintained throughout the entire operation.
  • Establish and enforce compliance with all company policies, procedures, and regulatory requirements.
  • Ensure internal departments and suppliers consistently adhere to quality and food safety standards, and effectively manage any system deviations.
  • Design and optimize the QA organizational structure to support business growth.
  • Lead, coach, and develop the QA team through training, performance management, and succession planning.
  • Bachelor's degree or above in Food Technology, Food Safety, Biology, Chemistry, or related disciplines.
  • Professional certifications such as HACCP, ISO 22000, FSSC 22000, and Lead Auditor are highly preferred.
  • Deep understanding of Food Safety Management Systems within retail chains and F&B operations, especially Fresh Food onsite models.
  • Strong expertise in:
  • CCP establishment and control
  • Hazard analysis and CCP determination
  • CCP validation and verification
  • Thorough understanding of the interrelationship among SOPs, documentation, testing, and supplier management.
  • Solid knowledge of non-conforming product management, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA).
  • At least 5–8 years of experience in QA/QC/Food Safety roles (Must).
  • At least2–3 years of managerial experience or equivalent leadership responsibilities in the food retail chain or F&B sector is highly preferred.
  • Strong leadership, coaching, and team development capabilities.
  • Analytical thinking and problem-solving skills; Proactive, decisive, and data-driven.
  • High integrity, strong principles, and an unwavering commitment to quality and food safety.
  • Adaptability: be able to adapt to changing requirements and work effectively under high pressure.
  • Attractive salary.
  • 100% salary in 2 months of probation.
  • Special health insurance package of GS25.
  • 12 annual leaves/year.
  • 13th-month Salary, KPIs bonus, …

Quyền lợi

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