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Senior Business Analyst

Vingroup · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Ngành nghề khác
Phòng ban
VinDynamics
Kinh nghiệm
Từ 4 năm
Học vấn
Đại học
Mức lương
Thương lượng
Địa điểm
Thành phố Hà Nội, Hà Nội

Tổng quan

  • Requirement Discovery & Analysis
  • Work with Product Owner, Market Development, and customers to understand business problems, use cases, operating conditions, and expected outcomes.
  • Elicit, clarify, and document requirements; analyze current and target workflows; identify gaps, risks, and impact on robot behavior and system integration.
  • Manage assumptions, dependencies, constraints, and known limitations.
  • Requirement Specification for Development
  • Write user stories, use cases, workflows, and functional/non-functional requirements with clear, measurable acceptance criteria.
  • Specify API/system integration, data flows, state transitions, error handling, fallback behavior, and edge cases (e.g., network loss, sensor failure, incorrect AI response).
  • Define evaluation criteria for AI features (e.g., accuracy, latency, behavior boundaries) together with Tech Leads.
  • Day-to-day Collaboration with the Development Team
  • Participate in backlog refinement, sprint planning, daily stand-ups, and sprint reviews; keep stories ready for development ahead of each sprint.
  • Answer developers’ questions promptly and align requirement interpretation with Tech Leads and R&D.
  • Review demos and builds against acceptance criteria and report deviations early.
  • Support QC by reviewing test cases against requirements and clarifying expected behavior.
  • Change Management & Traceability
  • Manage requirement changes: assess impact on scope, timeline, and dependencies, and escalate to Product Owner/PMO for decision.
  • Maintain requirement documentation and end-to-end traceability (requirement → story → test case → result).
  • Keep one consistent requirement baseline shared across Development, QC, Deployment, and PMO.
  • UAT, Deployment Support & Field Feedback
  • Support UAT, onsite testing, commissioning, and customer acceptance when requirement or product expertise is needed.
  • Analyze customer and field feedback; classify into defects, requirement gaps, AI limitations, and deployment issues; convert them into backlog items with clear acceptance criteria.
  • Recommend priorities to the Product Owner and confirm re-validation after fixes.
  • Cross-functional Collaboration
  • Partner with Market Development on customer discovery; Market Development owns opportunity and customer relationship, Product Owner owns priority and release decisions, Senior BA owns requirement clarity and quality.
  • Partner closely with Tech Leads and developers on feasibility and trade-offs; Tech Lead owns HOW (architecture and technical solution).
  • Align QC, Deployment, Robot Operations, and PMO around the same requirement baseline.

Yêu cầu

  • Relevant Education & Experience
  • Bachelor’s degree or above in Computer Science, AI, Robotics, Mechatronics, Automation, Software Engineering, Information Systems, or related fields.
  • 4+ years of experience as a Business Analyst, Technical BA, or System Analyst, including 2+ years on systems with complex integration (hardware–software, IoT, AI, or cloud platforms).
  • Proven experience working daily with developers in Agile/Scrum teams: backlog refinement, sprint planning, sprint review, and requirement clarification during the sprint.
  • Ability to write clear user stories, use cases, workflows, functional and non-functional requirements, and measurable acceptance criteria (e.g., Given-When-Then).
  • Skilled in process and system modeling (BPMN/UML, sequence and state diagrams) and in specifying API/integration, data flows, error handling, and edge cases.
  • Hands-on with Jira, Confluence (or equivalent tools); able to read logs and write basic SQL. Good English: able to read and write technical documentation and communicate with international stakeholders.
  • Understanding of humanoid robotics, hardware–software integration, ROS/ROS2 concepts, AI Vision/VLM, LLM/Agentic AI, Conversational AI, or Human-Robot Interaction.
  • Familiarity with edge/cloud architecture, logging, monitoring, configuration, or release management.
  • Experience supporting UAT or deployment of robotics or AI systems in real-world environments, and defining evaluation criteria for AI features.
  • Awareness of robot safety requirements and how to express them as non-functional requirements.
  • Personality / Attitude
  • Strong ownership of requirement quality; analytical, system thinking, and data-driven.
  • Comfortable challenging unclear requirements and technical assumptions constructively; communicates clearly with both business and engineering.
  • Customer-oriented, collaborative, and effective in a fast-paced technology environment.

Quyền lợi

  • Attractive income, competitive and commensurate with individual capabilities.
  • 13th-month salary, gifts on public holidays and special occasions, and performance-based bonuses.
  • Meal allowance, annual company trips, health insurance, and exclusive benefits within the Group’s ecosystem
  • Clear career development opportunities aligned with the company’s growth, with access to training programs based on capability and job role.
  • A dynamic and open working environment with diverse cultural and sports activities.
Chế độ thưởngĐào tạoPhụ cấp ăn trưa

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