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Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
CNTT - Phần mềm
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội
So sánh mức lương? Mức lương ngành CNTT - Phần mềm →
Tổng quan
- Budget and Planning
- Work out site proposal for IT CAPEX and OPEX requirement and HC planning
- Submit budget planning to Asia IT Manager
- Technical Responsibility
- Infrastructure
- Consult Regional IT Manager to formulate site IT strategy, design and realization of local IT infrastructure and contribute to regional, global IT strategy
- Manage and support existing IT infrastructure (e.g. VMWare, Email, Backup, File Server, File shares, Security, Switches, Routers, Virus protection, CCTV, Network systems)
- Manage Gentherm Vietnam network system LAN/WAN/WWAN as subject matter expert
- Participate in building of Gentherm IT systems
- Proactively monitor various aspects of IT infrastructure (e.g. network traffic flow end to end), identify areas of concern, and support in developing action plans to address them.
- Business System/BPI
- Involved in IT Infrastructure section of business system/BPI projects as an IT Infrastructure expert
- Maintain complete IT infrastructure documentation and records (System documentations, configurations, software purchases, licensing information)
- Operational Responsibility
- Outsource vendor coordination
- Setup necessary maintenance/support contracts with vendors to ensure service level agreement (SLA) agreed with business could be honored
- Delegate maintenance and patching tasks when necessary to ensure jobs are completed on time
- Escalate to vendor or global IT teams if SLA is breached
- Maintenance and Patches
- Perform regular maintenance on all IT equipment – this includes servers, desktops, laptops, firewalls, switches, printers, access points
- Ensure software patches and security upgrades are regularly applied to all IT equipment which includes servers, desktops, laptops, network equipment as per described in IT policies
- Support in monitoring and audit of nightly backup, and restoration according to IT policies to ensure backup effectiveness and disaster recovery readiness
- Support in establishing preventive measures, carry out corrective actions to improve IT infrastructure’s performance
- Setup/modify user access rights in accordance with company policies as well as HR requirements
- Perform replacement of end user device per IT policies
- User support
- Set up new users and disabling expired accounts as per global IT policy, in cooperation with HR
- Provide training to staff and orienting them on how to user computer hardware and software systems
- Provide assistance & (level 1) support to colleagues located in HaNam site for all IT-related matters
- Escalate issues according to predefined conditions to regional subject matter expert (Level 2) or Global IT teams (Level 3)
- On call after business hour as per required
- Provide necessary software and end user device to users upon request and approval
- Disaster Recovery (DR)
- Support in creating risk mitigation matrix during risk assessments and DR planning
- Performance Monitoring
- Establish regular monitoring on key performance indicator (KPI) of various IT systems, equipment
- Ensure IT system’s availability and performance is compliant with agreed levels
- Set up, monitor and evaluate objectives and KPIs for the department in alignment with the plant objectives and risks.
- People Management:
- Recruit, train, monitor performance and motivate, develop and retain IT team members
Quyền lợi
- Competitive income
- Free Lunch
- Accident & healthcare insurance for employee & his/her spouse & children
- Professional working environment
- Shuttle bus from Ha Noi/ Hung Yen to Ha Nam (for office employees)
Chăm sóc sức khỏeĐào tạoLaptop / Thiết bịXe đưa đón
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