Air Export Customer Service Intern

CÔNG TY TNHH AIT WORLDWIDE LOGISTICS VIỆT NAM · Hồ Chí Minh

Loại hình

Thực tập

Hình thức

Tại văn phòng

Cấp bậc

Thực tập sinh

Ngành nghề

Chăm sóc khách hàng

Mức lương

Thương lượng

Địa điểm

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

Assist in receiving and processing air export bookings from customers, the Sales team, and overseas agents.
Support coordination with the Pricing team, airlines, and co-loaders to conﬁrm bookings and update ﬂight schedules.
Assist in preparing draft HAWBs, manifests, and other related shipping documents.
Support the preparation and sending of pre-alerts and shipping documents to overseas agents as instructed.
Monitor ﬂight schedules, update shipment status, and communicate relevant information to customers, overseas agents, and internal departments.
Assist in checking shipment information, updating data in the company’s system, and maintaining shipping documents.
Coordinate with the Operations, Documentation, and other relevant teams to ensure shipments are processed on schedule.
Perform other tasks as assigned by the direct supervisor.

Air Cargo Procedures, Air Freight Logistics, Shipment Tracking, Chăm Sóc Khách Hàng, Customer CareQuyền lợi:
Receive practical training in Air Export Customer Service at a Logistics/Freight Forwarding company.
Gain hands-on experience in booking procedures, air freight documentation, and shipment tracking.
Work in a professional environment with guidance and support from experienced colleagues.
,• Have opportunities to communicate with customers, overseas agents, and internal operations teams.
Opportunity to become a full-time employee upon successful completion of the internship, subject to performance and business needs.

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