← Công Ty Cổ Phần Metub Việt Nam
Business Operations Manager
Công Ty Cổ Phần Metub Việt Nam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Tổng quan
- Business & Organizational Operations
- Manage and coordinate day-to-day internal operations across business units, ensuring alignment with business priorities, timelines, and approved budgets.
- Establish and maintain operational workflows, reporting structures, approval processes, and cross-functional coordination mechanisms.
- Lead weekly and monthly operational reviews, track action items, identify bottlenecks, and follow through on issue resolution.
- Coordinate with business leaders and corporate functions, including Finance, HR, Legal, Procurement, and Project Management, to ensure efficient execution and accountability.
- Monitor organizational workload, operational capacity, and resource utilization; identify opportunities to improve efficiency.
- Support the Head of Business in translating management decisions into actionable plans with clear ownership, timelines, and expected outcomes.
- People Operations & Organizational Effectiveness
- Coordinate annual and quarterly workforce planning, including headcount requirements, recruitment priorities, and personnel budget tracking.
- Partner with Corporate HR and business leaders on recruitment planning, onboarding, performance reviews, and employee development initiatives.
- Maintain organizational structures, job descriptions, role responsibilities, and reporting lines to ensure clarity and accountability.
- Coordinate performance management cycles, consolidate evaluation results, and follow up on agreed development actions.
- Identify people-related operational challenges and recommend improvements in team structure, workload allocation, and collaboration.
- Support internal communication, employee engagement, and culture-building initiatives in collaboration with Corporate HR.
- Business & Financial Performance Management
- Work closely with Finance and business leaders to coordinate annual operating plans (AOP), business budgets, and periodic financial forecasts.
- Monitor business performance against approved targets, including revenue, gross margin, operating expenses, and personnel costs.
- Prepare monthly and quarterly business performance reports, highlighting budget variances, operational risks, and improvement opportunities.
- Track cost efficiency, resource utilization, and productivity across business units.
- Coordinate financial and operational data reconciliation, ensuring timely and accurate management reporting.
- Provide business insights and recommendations to support leadership in resource allocation, cost optimization, and operational decision-making.
- Systems, Processes & Governance
- Develop, document, implement, and continuously improve internal SOPs, workflows, approval matrices, and reporting standards.
- Ensure operational compliance with approved corporate policies and internal governance requirements.
- Coordinate with Finance, HR, Legal, and Procurement to address compliance requirements, operational risks, and documentation.
- Maintain centralized management dashboards and tracking systems to improve operational visibility and decision-making.
- Identify opportunities for workflow automation, data integration, and digital tools to improve operational productivity.
- Drive process adoption and ensure consistent implementation across business units.
- Cross-Functional Alignment & Operational Improvement
- Act as a key coordination point between business units and corporate functions.
- Translate strategic priorities from the Head of Business into measurable operational initiatives.
- Monitor the implementation of organizational changes, new operating models, and internal improvement projects.
- Proactively identify operational gaps, dependencies, and risks; propose solutions and escalate critical decisions when needed.
- Support business growth and new initiatives through operational planning, resource coordination, and process readiness.
Quyền lợi
- 13th salary
- Annual Performance Bonus (on target)
- Commission
- Birthday Bonus
- Holiday Bonus
- ,• 12-15 days
- ,• 1 time per year
Chế độ thưởng
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