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← CoFounder Venture Partners Vietnam

Operations Manager

CoFounder Venture Partners Vietnam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Supply chain and vendors
  • ​ Source, negotiate with, and manage key suppliers and distributors, working toward approved-vendor programs that can support a growing network.
  • ​ Establish ordering, inventory control, and quality assurance processes that franchisees can follow easily.
  • Build the operating model
  • ​ Document and continuously improve standard operating procedures covering opening/closing, service flow, food or product preparation, hygiene, safety, and customer experience.
  • ​ Develop the brand's Operations Manual as the core reference document for franchisees, keeping it practical, visual, and easy to audit against.
  • ​ Define key performance indicators such as sales per labor hour, cost of goods, waste, ticket times, and customer satisfaction, and set target benchmarks for each unit.
  • Systems and compliance
  • ​ Select and implement operational tools such as POS, inventory, scheduling, and reporting systems that scale across multiple units.
  • ​ Ensure compliance with local health, safety, labor, and licensing regulations, and build these requirements into SOPs and audits.
  • Enable franchisee success
  • ​ Design and deliver the franchisee training program, including classroom modules, in-store training, and opening support.
  • ​ Coordinate new unit launches, managing the opening checklist from site handover and fit-out through equipment, stock, staffing, and soft launch.
  • ​ Conduct regular field visits and operational audits, providing coaching and corrective action plans where standards slip.
  • ​ Act as the main operational point of contact for franchisees, balancing brand consistency with their business realities.
  • Run and optimize the pilot unit(s)
  • ​ Oversee daily operations, staffing, scheduling, and inventory at company-owned locations, using them as a testing ground for new processes and products.
  • ​ Analyze unit economics with the leadership team to validate a profitable, replicable model before scaling.
  • ​ Lead hiring, onboarding, and performance management of store managers and frontline staff.

Quyền lợi

  • Theo quy định công ty
Đào tạoCổ phần / ESOP

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