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← B. Braun

Customer Partner Lead (Senior Manager)

B. Braun · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội

Tổng quan

  • This is an important role in the development of the Sales team and/or business development for the assigned product portfolio in the organization amidst the increasing complexity of the market that requires more insights of partners, customers, tender regulations and in-country healthcare development priorities. The Customer Partner Lead will assume a key role in sustainable business performance…
  • The role will also involve developing and executing sales initiatives, shaping trusted and healthy partnerships with distributor networks in order to achieve revenue and profit targets while developing a professional sales team and gaining strong customer advocacy towards B. Braun products and therapies.
  • Build Credible Long-Term Relationships with Stakeholders and Deliver Business Targets
  • Develop and drive credible and long-term relationships with customers/partners to maximize business opportunities based on deep understanding of customer strategies and priorities, external trends, legislation, competitive landscape, and tender status at all levels.
  • Develop and implement comprehensive sales plans, business plans, and business models for products in charge to achieve growth in revenue and market share.
  • Support B. Braun products, solutions and services to become the preferred brand among Key Opinion Leaders (KOLs), healthcare professionals and stakeholders involved in the tender process.
  • Build and nurture strong, long-lasting relationships with customers and partners, understanding their unique needs and delivering tailored solutions with excellence to win tenders.
  • Conduct sales analysis to identify trends, opportunities and competitive threats within the assigned customer segmentation.
  • Use data-driven insights to refine sales and customer engagement approaches.
  • Identify and pursue new business opportunities, including expansion into untapped markets and access strategies for new product introductions.
  • Manage sales budgets effectively while ensuring compliance and return-on-investment optimization.
  • Manage target allocation to the team according to company guidelines.
  • Ensure compliance with government regulations, company policies, industry standards and group requirements.
  • Identify, select and develop long-term partners and dealers to improve sales revenue and compliance.
  • Develop a High-Performing Sales Team
  • Encourage and monitor learning and training KPIs of the sales team according to company guidelines.
  • Measure and ensure product knowledge through training programs.
  • Monitor team performance through effective reporting systems, sales reports and cyclical sales meetings.
  • Provide prompt coaching, guidance, feedback and support to maximize performance, competence and capability.
  • Ensure discipline, compliance, work quality and reporting standards among team members.
  • Foster self-learning and continuous learning while identifying and developing talents within the team.
  • Collaborate with Marketing and Cross-Functional Teams
  • Closely cooperate with Marketing and Regional Teams for effective implementation of marketing plans, market research, new product launches, KOL engagement, seminars, conferences and sponsorship activities.
  • Contribute market insights and experiences to refine marketing plans and execution.
  • Ensure effectiveness of sales operation activities including presentations, events and seminars to maximize branding impact and sales opportunities.
  • Work effectively with Commercial Excellence (COMEX) in forecasting, target planning and allocation, data tracking, consolidation and analysis.
  • Coordinate with cross-functional teams in customer complaint handling.
  • Participate in regional and local project teams when required to align product offerings, market approaches and tender/order issue management.
  • Systematically analyze and report sales results, expectations, market trends and competitive activities for optimal operational planning and product portfolio decisions.
  • Monitor and update government regulations to ensure effective tender processes among distributors, sales teams, internal stakeholders and customers.
  • Collaborate with Technical Service teams to ensure the highest level of customer service for equipment and devices sold to hospitals and customers.
  • Ensure all sales activities comply with legal and ethical standards, documented processes, procedures and internal quality management systems.
  • Prepare and analyze reports for informed decision-making.
  • Maintain up-to-date knowledge of B. Braun products and competitor offerings.
  • Perform additional tasks assigned by management, including project champion or subject matter expert responsibilities.

Quyền lợi

  • Guaranteed 13th month salary. Responsibility allowance. Service award.
  • Company bus for those based in Hanoi Plant
  • Company canteen or lunch allowance
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