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[AEON Hải Phòng] Trưởng quầy Thực phẩm Khô

AEON Việt Nam · Hải Phòng
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Trung tâm Thương mại Aeon Mall Hải Phòng Lê Chân, số 10 đường Võ Nguyên Giáp, Phường An Biên, , Thành phố Hải Phòng, Hải Phòng

Tổng quan

  • To be responsible for overseeing all division operations including 4 sections such as Confectionery, Beverage, Imported food, Seasoning & Material to achieve sales targets, gross profit objectives and loss control; managing personnel, sales floor and backroom operations; preparing periodic reports and business plans; and ensuring the effective execution of key departmental activities and…
  • a. Merchandise management
  • Supervise Group Leader(s) and General Staff to ensure:
  • Merchandise is fully replenished, in good conditions & quality
  • All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally
  • Changing price label (if necessary) is completed before store opens.
  • Order stock directly with Suppliers and receive stock from MMD.
  • Verify and approve inventory orders raised by Group Leader(s).
  • Plan manpower, prepare and attend bi-annually Stock Take as scheduled.
  • Support Foodline with monthly Stock Take as directed by supervisor.
  • Plan, assign duties for Group Leader(s) and General Staff to make necessary preparation for Key promotion event and Public Holidays.
  • b. Non-merchandise management
  • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
  • Sales floor is kept clean & tidy
  • All backrooms are locked in good conditions
  • POP execution is carried out properly
  • Fire safety procedure is carried out properly
  • Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager.
  • Execute store opening & closing as directed by supervisor.
  • Customer service
  • Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  • Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
  • Handle customer complaints raised by Group Leader(s), difficult and complicated sales.
  • Follow Company's Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
  • Sales and Profits
  • Brief Group Leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
  • Brief promoters on promotion scheme.
  • Breakdown the sales target given by Line Manager to each Group Leader and take responsibilities for sales target achievement of the division.
  • Overall plan and supervise the execution of promotion schemes.
  • Observe/gather information/suggestion from Group Leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/improvement in merchandise assortment, quality and quantity.
  • Gather and consolidate all periodical reports from Group Leader(s) about top sales, promotion sales results, market survey/competitor survey and submit to Line Manager.
  • Manpower management
  • Plan Monthly Division's duty roster and manpower schedule.
  • Ensure sufficient manpower during business in ad-hoc situations.
  • Monitor Group Leader(s), General Staff and Promoter's attendance and attire.
  • Approve duty roster, shift plan raised by Group Leader(s).
  • Be responsible for Group Leader(s) and General Staff's performance.
  • Take part in recruitment & selection activities for Division's staffing.
  • Motivate, training and develop staff in order to encourage their professional development.
  • Identify potential staff for succession planning purposes.

Yêu cầu

  • University/College degree
  • At least 03 years related experience in retailing business or supermarket environment and 01 year experience in managing a team of at least 5 staffs
  • Strong analytical skill, good at data/figures
  • Teamwork skill: Actively promote team work
  • Service orientation: customer service minded
  • Leadership: Acting leadership by example
  • Good presentation, problem solving and sales skills
  • Computer skill (Word, Excel, Power point).
  • Ability to cope with stressful situation at work
  • Self-disciplined with ability to work independently
  • Be able to work at shift & on Public holidays
  • English proficiency at a basic level.
  • Have ability to relocate to other Stores as per Company's assignment is a plus

Quyền lợi

Chế độ thưởngChăm sóc sức khỏeĐào tạoPhụ cấp ăn trưaCổ phần / ESOP

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