Regional Travel Specialist Southeast Asia

VIO Travel ·

Loại hình

Toàn thời gian

Hình thức

Tại văn phòng

Cấp bậc

Nhân viên

Ngành nghề

Ngành nghề khác

Mức lương

Thương lượng

Địa điểm

Quốc tế, Quốc tế

Tổng quan

Agent Liaison and Booking Management:
Create and design customized itineraries for FIT and GIT across Southeast Asia for agent partners and their clients.
Collaborate with agents to understand their clients' preferences and requirements, developing customized trip plans and preparing accurate quotations accordingly.
Proactively follow up with agents to provide exceptional service, address inquiries, and resolve any concerns promptly.
Coordinate reservations with our extensive network of suppliers, ensuring seamless execution of travel arrangements.
Booking Coordination and Support:
Assist agents with booking procedures, guiding them through the process and ensuring all necessary documentation is completed accurately and efficiently.
Maintain detailed records of bookings and communicate relevant information to internal stakeholders as needed.
Ensure a smooth flow of service from the initial inquiry stage to the completion of the trip, proactively addressing any issues that may arise along the way.
Team Collaboration and Support:
Collaborate effectively with the sales and finance teams, providing support and sharing insights to optimize processes and enhance customer satisfaction.
Participate in team meetings and contribute ideas for improving service delivery and customer experience.
Stay informed about industry trends and developments, sharing knowledge and best practices with colleagues to drive continuous improvement.

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