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Business Process Analyst (Power BI Focus) / Chuyên Viên Phân Tích Quy Trình Nghiệp Vụ (Power BI)

Vietnamworks' Client · Bà Rịa-Vũng Tàu
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Bà Rịa - Vũng Tàu, Bà Rịa - Vũng Tàu, Bà Rịa-Vũng Tàu

Tổng quan

  • The Business Process Analyst is responsible for analyzing, designing, documenting, standardizing, and continuously improving business processes across the organization. This role works closely with cross-functional teams to identify operational inefficiencies, optimize workflows, and transform business data into actionable insights through Power BI dashboards and reporting.
  • The position supports operational excellence initiatives by combining process analysis, KPI monitoring, digital transformation, and business intelligence capabilities to improve productivity, quality, compliance, and customer satisfaction.
  • Business Process Analysis & Assessment | Phân tích và đánh giá quy trình
  • Analyze current business processes and workflows across departments.
  • Conduct interviews, workshops, and observations to gather business and operational requirements.
  • Identify process gaps, bottlenecks, inefficiencies, and operational risks.
  • Evaluate process performance using operational data, business metrics, and KPI dashboards.
  • Perform root cause analysis and recommend process optimization opportunities.
  • Establish measurement frameworks to monitor process effectiveness.
  • Process Design & Documentation | Thiết kế và chuẩn hóa quy trình
  • Design and optimize end-to-end business processes and workflows.
  • Develop process maps, flowcharts, BPMN diagrams, SIPOC diagrams, and work instructions.
  • Create and maintain SOPs, policies, procedures, templates, and related documentation.
  • Ensure process documentation is standardized, version-controlled, and accessible.
  • Support ISO and quality management documentation requirements.
  • Power BI Reporting & Data Analytics | Báo cáo và phân tích dữ liệu bằng Power BI
  • Develop, maintain, and optimize Power BI dashboards and reports for business monitoring.
  • Collect, transform, and analyze operational data to support decision-making.
  • Design KPI tracking frameworks and performance dashboards.
  • Create meaningful visualizations and provide actionable recommendations.
  • Support business teams with ad-hoc analysis and reporting requests.
  • Ensure reporting accuracy, consistency, and data governance standards.
  • Process Improvement & Operational Excellence | Cải tiến quy trình
  • Lead or participate in process improvement initiatives across departments.
  • Apply methodologies such as Lean, Six Sigma, Kaizen, and continuous improvement practices.
  • Measure improvement outcomes and monitor sustainability of implemented solutions.
  • Recommend corrective and preventive actions where necessary.
  • Drive operational excellence and process compliance.
  • Systems & Digital Transformation Support | Hỗ trợ chuyển đổi số
  • Collaborate with IT and business stakeholders to automate business processes.
  • Participate in ERP, CRM, WMS, TMS, or workflow implementation projects.
  • Translate business requirements into process and reporting requirements.
  • Support User Acceptance Testing (UAT), process validation, and reporting implementation.
  • Drive adoption of digital tools and reporting solutions.
  • Cross-functional Collaboration | Phối hợp liên phòng ban
  • Work closely with department heads and process owners.
  • Facilitate workshops and process review sessions.
  • Provide training and guidance on process standards and reporting tools.
  • Support change management and process adoption initiatives.

Quyền lợi

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