Transaction Banking Implementation Manager

Transaction Banking Implementation Manager · Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh.

• Acts as a project manager to oversee a smooth execution of the project scope throughout the entire implementation Life Cycle
• Works in partnership with various stakeholders to facilitate detailed business/technical scoping discussions with the customer
• Engages customer regularly to provide project status so as to ensure that all teams are progressing on target according to the agreed project plan
• Coordinates with the respective teams to help customer fulfill all account and product documentation requirements based on the services subscribed
• Facilitates any legal agreement negotiation with customer, Legal, Product and Sales till the completion of the finalized version for the sign off by the bank and customer
• Engages and facilitates meetings with various stakeholders on customised solutions, special requirements and/or exception processes
• Acts as a point of escalation (internal/external) to the key stakeholders whenever necessary
• Oversees testing activities and align with the customer on what to expect upon go-live and ensure production verification is complete
• Provides periodic reporting and key updates to applicable internal stakeholders on the implementation progress
• Monitors key activities and transactional flows during the initial production run to ensure continuity prior to the handover to Client Service team for onward support