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Senior Data Scientist VoiceAI
Trusting Social · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
CNTT - Phần mềm
Mức lương
Thương lượng
Địa điểm
Quận 1, Hồ Chí Minh, Hồ Chí Minh
Tổng quan
- Own a full area of the VoiceAI platform end-to-end, from research and modelling to deployment and production monitoring
- Drive model development hands-on: TTS post-training and fine-tuning, AMD, end-of-turn detection, and speech model adaptation for Vietnamese, Tagalog, and US English
- Stay on top of the state of the art in speech understanding, speech generation, and speech-to-speech models (research, open-source releases, and commercial vendors), quickly benchmark what is new, and bring recommendations to the roadmap
- Design the evaluation methods for your area: offline benchmarks, TTS arenas, audio-based judges, human rating programs, and online A/B testing
- Own production quality and reliability for your area, with monitoring and alerting that catch regressions before callers hear them
- Mentor data scientists and engineers, and lead technical reviews
- Partner with the Collin and Sophia DS and product teams and with engineering; present evidence-first findings and trade-offs to senior stakeholders
Yêu cầu
- Hands-on with a full-stack mindset: you own the whole lifecycle, from modelling and engineering to deployment and production monitoring
- AI-native way of working: you use AI tools (coding agents, LLM assistants) every day to build, analyze, and ship faster
- Real-time mindset, especially for voice and speech: you design for streaming and low latency by default, think in milliseconds, and care about how every delay and glitch sounds to the caller
- 5+ years in data science or applied ML, including technical ownership of a production ML system
- Deep expertise in speech or audio ML (ASR, TTS, VAD, speaker modeling) with models shipped to production
- Keeps up with SOTA in speech and LLM research and the vendor market, with a sharp sense of what is production-ready versus hype
- Strong statistics and evaluation fundamentals: experiment design, calibration, error analysis, FPR/FNR trade-offs
- Fluent in Python and SQL, and comfortable writing and reviewing production code and ML pipelines
- Clear written communication in English; able to make and defend technical decisions with data
- Nice to have
- Experience post-training or fine-tuning large speech or LLM models (SFT, preference optimization, distillation)
- Hands-on experience with real-time voice stacks (LiveKit, Pipecat) and GPU model serving
- Background in regulated domains such as lending or debt collection
- Vietnamese or Tagalog speech data experience
- Why You'll Love Working Here
- Competitive compensation package, including 13th-month salary and performance bonuses
- Comprehensive health care coverage for you and your dependents
- Generous leave policies, including annual leave, sick leave, and flexible work hours
- Convenient central district 1 office location, next to a future metro station
- Onsite lunch with multiple options, including vegetarian
- Grab for work allowance and fully equipped workstations
- Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
- Unlimited free coffee, tea, snacks, and fruit to keep you energized
- An opportunity to make a social impact by helping to democratize credit access in emerging markets.
- LLM, Agentic AI, SQL, AI, Python, NLP
Quyền lợi
- Premium healthcare for 3 members in family
- Grab to work, Lunch allowance for all employee
- The Job
- VoiceAI builds the real-time voice layer behind Trusting Social's AI agents, for both outbound and inbound calls. We own the cascade pipeline that connects the caller to the agent (ASR → LLM → TTS): real-time speech understanding (ASR), real-time speech generation (TTS), the real-time orchestration between speech and the LLM script, and the interaction behaviour on top, including turn-taking,…
- About the role
- This is a senior, fully hands-on role. You will own a full area of the VoiceAI platform end to end, such as real-time speech generation, speech understanding, or pipeline orchestration quality. You will solve ambiguous problems independently, set the technical approach for your area, and mentor the people working on it.
- Join our vibrant team and enjoy:
- Opportunity to work and learn from one of the best and brightest technology teams in Vietnam
- Be part of a winning team with exponential growth regionally, experience recruiting world-class talents
- Competitive compensation package, including 13th-month salary and performance bonuses
- Comprehensive health care coverage for you and your dependents
- Generous leave policies, including annual leave, sick leave, and flexible work hours
- Convenient central district 1 office location, next to a future metro station
- On-site lunch with multiple options, including vegetarian
- Grab for work allowance and fully equipped workstations
- Fun and engaging team-building activities, sponsored sports clubs, and happy hour every Thursday
- Unlimited free coffee, tea, snacks, and fruit to keep you energized
- An opportunity to make a social impact by helping to democratize credit access in emerging markets
- At Trusting Social, we live by ownership, integrity, and agility in execution. We believe in doing what's right, what's best, and what's innovative. If you're smart, driven, and want to make a difference in the world with the most advanced and fascinating technology, come join our team. We offer the runway to truly make an impact.
- Learn more about us: | ;t=29s
- Your Skills and Experience
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