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Intern IT Helpdesk Officer English

Topicus Vietnam · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Thực tập sinh
Ngành nghề
CNTT - Phần mềm
Mức lương
Thương lượng
Địa điểm
Quận Phú Nhuận, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Support employee onboarding by coordinating account requests and preparing IT equipment.
  • Configure and prepare laptops and peripherals for new employees.
  • Provide first-line support for laptop and workstation issues, including performance, battery, and hardware-related problems.
  • Perform basic hardware maintenance and upgrades.
  • Coordinate repairs, warranty claims, and replacements with external vendors.
  • Research and recommend workstation hardware specifications.
  • Maintain accurate records of IT assets and manage equipment handovers and returns.
  • Support hardware inventory management and lifecycle tracking.
  • Your Skills and Experience
  • Final-year student or fresh graduate up to 1 year of experience in IT Support role.
  • Basic knowledge of computer hardware and troubleshooting.
  • Good command of English, especially verbal.
  • Strong organizational and administrative skills.
  • Attention to detail in asset management and documentation.
  • Customer-focused approach with strong interpersonal and communication skills.
  • Ability to coordinate effectively with employees, vendors, and internal stakeholders.
  • Why You'll Love Working Here
  • Internship and parking allowance.
  • Mentorship from experienced mentors.
  • Work in a professional, active, international and dynamic environment.
  • A fun, collaborative, and fast-paced work culture.
  • Fully stocked pantry with coffee and snacks.
  • Supportive and diverse work environment that promotes continuous learning.
  • Regular gatherings (happy hours, dinners, social events, etc.).
  • Devices will be provided while working at the company (Laptop, etc.).
  • Opportunity to become a full-time employee with attractive benefits.
  • Join our team as an Intern IT Support Officer at Topicus Vietnam!

Yêu cầu

  • IT Support, English, Internship Accepted

Quyền lợi

  • The Job
  • At Topicus, we believe IT should serve society. From healthcare and education to finance, our solutions empower millions of people daily by turning complex challenges into user-friendly platforms. We don’t just build software; we increase self-reliance and reduce vulnerability for citizens worldwide.
  • With a team of over 1,500+ "Topicans" across Southeast Asia (Vietnam & Thailand) and Europe (the Netherlands, Romania, Portugal, and Iceland), we are constantly expanding our horizons. Our ambition reaches far beyond Europe, driven by a shared mission to make a meaningful difference.
  • About the Role
  • We are looking for an Intern IT Support Officer to support employees with workstation-related needs and ensure IT equipment is properly prepared, maintained, and tracked throughout its lifecycle. The role supports onboarding activities, provides first-line hardware support, coordinates repairs and replacements with vendors, and maintains accurate asset records for laptops, monitors, and other…
Chăm sóc sức khỏeLaptop / Thiết bịGửi xeCổ phần / ESOP

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