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IT Manager Infrastructure Security

Titan DMS · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
CNTT - Phần mềm
Mức lương
Thương lượng
Địa điểm
Quận 11, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Leadership & Team Management
  • Lead, mentor and develop the Information Technology team, fostering a culture of accountability, collaboration and continuous improvement.
  • Manage team performance, capability development, workforce planning and resource allocation.
  • Provide strategic and technical leadership across infrastructure, cybersecurity and operational technology initiatives.
  • Establish clear performance expectations, technical standards and delivery service objectives.
  • Act as the senior escalation point for complex infrastructure, operational and security issues.
  • Promote knowledge sharing, continuous learning and operational maturity across the IT function.
  • IT Operations & Infrastructure
  • Own the availability, performance, reliability and scalability of Titan's global IT infrastructure and enterprise platforms.
  • Provide strategic oversight of cloud environments including AWS, Microsoft Azure, Microsoft 365 and Atlassian products.
  • Drive infrastructure modernisation, automation, standardisation and operational excellence initiatives.
  • Establish and maintain technology architecture standards, infrastructure lifecycle management and operational governance.
  • Oversee backup, disaster recovery and business continuity capabilities to ensure organisational resilience.
  • Maintain technical documentation, operational procedures and infrastructure standards.
  • Oversee IT asset lifecycle management, software licensing and configuration management.
  • Cyber Security & Governance
  • Lead Titan's cybersecurity strategy and continuously improve the organisation's security posture.
  • Develop, implement and maintain security policies, governance frameworks, operational standards and security controls.
  • Oversee security operations including vulnerability management, threat management, security monitoring and incident response.
  • Lead information security compliance activities including ISO 27001 certification and SOC2 Type II assurance, internal and external audits, risk assessments and continual improvement initiatives.
  • Ensure security best practices are embedded across infrastructure, cloud platforms, enterprise systems and operational processes.
  • Oversee Identity and Access Management (IAM), privileged access controls, authentication standards and user lifecycle security.
  • Service Delivery & Operational Excellence
  • Ensure IT services consistently meet agreed service levels and business expectations.
  • Establish and monitor service performance metrics, operational KPIs and continual service improvement initiatives.
  • Lead the management of major IT incidents, root cause analysis and post-incident improvement activities.
  • Implement effective change management processes that minimise operational risk while supporting business agility.
  • Drive operational excellence through automation, monitoring, observability and continual service improvement.
  • Provide regular reporting on infrastructure health, service performance, cybersecurity risks and improvement initiatives.
  • Stakeholder & Vendor Management
  • Build strong partnerships with Product, Engineering and Business teams to deliver secure, scalable and reliable technology solutions.
  • Develop trusted relationships with key business stakeholders and provide strategic technology advice.
  • Manage relationships with technology vendors, managed service providers and strategic partners.
  • Oversee technology procurement, licensing, contract renewals and vendor performance to ensure value, compliance and service quality.
  • Technology Strategy & Financial Management
  • Develop and execute Titan's IT infrastructure and cybersecurity roadmap aligned with organisational strategy.
  • Identify opportunities to improve security, productivity, scalability, automation and operational efficiency.
  • Evaluate emerging technologies and recommend solutions that support innovation, resilience and long-term business objectives.
  • Contribute to technology investment decisions, business planning and organisational transformation initiatives.
  • Develop and manage the annual IT operating budget, including contract reviews and procurement activities.

Yêu cầu

  • Bachelor's degree in information technology, Computer Science, Information Systems, Cyber Security or a related discipline, or equivalent demonstrated industry experience.
  • Preferred
  • Experience working within SaaS, software or technology-driven organisations.
  • Experience supporting globally distributed teams.
  • Experience with infrastructure automation, scripting and DevOps practices.
  • AWS Certified Solutions Architect (or equivalent).
  • Microsoft Certified Azure Administrator (or equivalent).
  • Microsoft 365 Administrator certification.
  • ITIL Foundation (or higher).
  • CISSP, CISM or equivalent cybersecurity certification.
  • ISO 27001 Lead Implementer or Lead Auditor certification.
  • Key Success Measures
  • Success in this role will be demonstrated by:
  • High availability, performance and reliability of Titan's global technology platforms.
  • Strong cybersecurity maturity and successful maintenance of ISO 27001 certification and SOC2 Type II compliance.
  • Delivery of reliable, secure and scalable IT services that support business growth.
  • Continuous improvement in operational efficiency through automation and technology optimisation.
  • Effective leadership, engagement and development of the Information Technology team.
  • Strong stakeholder satisfaction and trusted technology partnerships across the business.
  • Effective governance of technology investments, vendor relationships and IT operating expenditure.
  • Why You'll Love Working Here
  • We are our people, and whilst as a business we make software, as an organization, we make some of the industry’s best! Joining the team you will work with the engineers around the world from BMW, Mercedes, Honda, Porches, Hyundai …

Quyền lợi

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