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← Spindex Industries (Hanoi) Co., Ltd

Sales Manager

Spindex Industries (Hanoi) Co., Ltd · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Kinh doanh / Bán hàng
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội

Tổng quan

  • Customer Retention & Relationship Management
  • Act as the primary point of contact for key accounts, ensuring a high level of customer satisfaction and service delivery.
  • Present new products and services to existing customers to support upselling and cross-selling opportunities.
  • Quickly and effectively manage any customer complaints by working closely with QA and related departments to ensure timely resolution.
  • Foster long-term relationships and build customer loyalty through proactive engagement and support.
  • New Business Development
  • Identify and pursue new business opportunities through market research, networking, cold calling, and attending industry events.
  • Develop tailored sales pitches and proposals that address customer needs, concerns, and objectives.
  • Build strong relationships with decision-makers and influencers in target companies.
  • Coordinate meetings and presentations between prospective clients and internal senior stakeholders.
  • Maintain a healthy sales pipeline and ensure consistent follow-up on leads and opportunities.
  • Sales Strategy & Target Achievement
  • Develop and implement strategic sales plans aligned with overall business objectives
  • Set and achieve monthly, quarterly, and annual sales targets
  • Analyze market trends, customer needs, and competitor offerings to identify growth opportunities and refine sales strategies
  • Collaborate with finance and operations teams to price products competitively while maintaining profitability
  • Internal Collaboration
  • Work closely with production, engineering, QA, and logistics teams to ensure seamless order fulfillment and solution delivery
  • Provide input into production planning based on market demand and customer forecasts
  • Contribute ideas for process improvement in manufacturing operations where applicable.
  • Sales Reporting & Forecasting
  • Prepare and present regular sales reports, forecasts, and performance dashboards to senior management.
  • Ensure data integrity within the company’s CRM and other sales tracking tools.
  • Monitor and report on KPIs, sales activities, and conversion rates to drive continuous improvement.
  • Submit weekly progress reports and ensure data is accurate.
  • Leadership & Development
  • Mentor and support other team members involved in business development activities.
  • Represent the company professionally at industry events, exhibitions, and client meetings.
  • Contribute to building a customer-centric and performance-driven sales culture within the organization.

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