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IT Supervisor

Spartronics Vietnam · Bình Dương
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Quản lý / Giám sát
Ngành nghề
CNTT - Phần mềm
Mức lương
Thương lượng
Địa điểm
Bình Dương, Bình Dương, Bình Dương

Tổng quan

  • IT Infrastructure & System Administration:
  • Manage daily operations of factory IT infrastructure: LAN/WAN, VLAN, Wi‑Fi, firewall/VPN, servers, virtualization, backup, printing, end-user devices.
  • Monitor uptime and performance; execute preventive maintenance and incident response to minimize production impact.
  • Maintain IT asset lifecycle: deployment, configuration, patching, upgrade planning, license tracking, and replacement schedule.
  • Maintain system documentation: network diagram, IP plan, standard configurations, SOPs, and recovery procedures.
  • ERP/MES/MRP System Management:
  • Provide local support for ERP/MES/MRP and related factory applications (barcode/labeling, traceability, WMS interfaces, reporting tools).
  • Act as primary local IT contact for issue triage, root-cause coordination, escalation, and user communications.
  • Coordinate enhancement requests with Corporate IT/vendors: requirement gathering, UAT support, deployment readiness, and post go‑live stabilization.
  • Industry 4.0 Digital Transformation:
  • Support factory digitalization initiatives to improve visibility, productivity, quality, and equipment connectivity.
  • Coordinate integration between MES - ERP - Quality systems, including data collection and dashboards.
  • Maintain practical reports/dashboards for operations: WIP, output, OEE, yield, downtime, scrap, quality KPIs; identify and implement actionable IT/automation improvements within assigned scope.
  • Cybersecurity & IT Compliance:
  • Enforce factory IT security controls including user account lifecycle (provision/deprovision), periodic access reviews, endpoint protection, patch compliance, and firewall/VPN/MFA controls (as applicable).
  • Ensure compliance with Corporate IT policies, backup standards, and audit requirements; coordinate security reviews, vulnerability remediation tracking, and incident escalation with Corporate IT.
  • Conduct periodic network security audits and risk assessments.
  • Cross-functional Support:
  • Partner with Operations, Quality, Planning, Finance to optimize system-driven workflow.
  • Manage IT helpdesk team to provide timely support and service resolution.
  • Provide IT training and system knowledge to end users.
  • Vendor & Budget Management:
  • Manage IT projects, vendor contracts and SLA performance.
  • Prepare and control annual IT budget (hardware/software/renewal).
  • Evaluate investment for automation, licensing, and future upgrades.
  • Leadership & People Development:
  • Lead IT Engineers, System Admins, Infrastructure Support team.
  • Build IT capability, succession plan, performance goals & training roadmap.
  • Foster proactive, customer-service mindset and continuous improvement culture.

Quyền lợi

Đào tạo

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