← S.F. EXPRESS LTD.
[Hanoi/Hai Phong] Country Key Account Manager (experienced in Sales Freight)
S.F. EXPRESS LTD. · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Kế toán / Kiểm toán / Thuế
Mức lương
Thương lượng
Địa điểm
Hà Nội, Hà Nội, Hà Nội
Tổng quan
- Key Account Management
- Take ownership of assigned strategic accounts, and serve as the primary commercial contact.
- Build and maintain strong relationships with key decision-makers and stakeholders at customer organizations.
- Understand customers' business models, supply chain requirements and logistics challenges.
- Develop and execute account development plans to increase revenue, shipment volume and customer share.
- Business Development & Sales
- Identify and develop new business opportunities within assigned key accounts.
- Drive sales of freight/logistics solutions, including air freight, ocean freight and other relevant logistics services.
- Conduct customer visits, business reviews, solution presentations and commercial negotiations.
- Prepare quotations, proposals and solutions based on customer requirements.
- Lead the sales process from opportunity identification through negotiation and contract closing.
- Solution Selling
- Work closely with Operations, Customer Service, Product and other internal teams to design suitable logistics solutions.
- Analyze customer shipment profiles, lanes, volumes and service requirements to identify opportunities for optimization and business growth.
- Proactively propose new products/services and cross-selling opportunities.
- Customer & Business Management
- Monitor account performance, revenue, shipment volume and profitability.
- Track market trends, competitors and customer business developments.
- Prepare regular sales forecasts, pipeline updates and account performance reports.
- Handle customer issues and coordinate with internal teams to ensure service quality and customer satisfaction.
- Internal Collaboration
- Coordinate closely with Operations, Pricing, Finance, Customer Service and other functions to ensure smooth execution of customer requirements.
- Act as the bridge between the customer and internal teams, ensuring timely follow-up and resolution of business issues.
Yêu cầu
- Bachelor's degree in Business Administration, Logistics, Supply Chain, International Business or related fields.
- Around 5 years of experience in freight/logistics sales, preferably in international logistics, freight forwarding, express or 3PL.
- Proven experience in Key Account Management / Strategic Account Management / B2B Sales.
- Experience managing large corporate or multinational customers, preferably in manufacturing, automotive, electronics or other industrial sectors.
- Strong track record in business development, revenue growth and customer retention.
- Good understanding of freight forwarding and logistics solutions, including Air Freight and/or Ocean Freight.
- Strong commercial negotiation, presentation and communication skills.
- Ability to understand customer supply chain requirements and translate them into suitable logistics solutions.
- Good command of English; Chinese is an advantage.
- Willingness to travel for customer meetings when required.
- Kinh nghiệm: 3 Năm
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