← RGF HR Agent Vietnam Co., LTD
131754 - QA Staff - Manufacturing
RGF HR Agent Vietnam Co., LTD · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Sản xuất
Mức lương
16tr - 20tr
Địa điểm
Hà Nội, Hà Nội, Hà Nội
Tổng quan
- Receive and process customer complaints, investigate root causes, and implement corrective actions to ensure all complaints are handled within the required deadlines.
- Issue and handle supplier complaints, manage corrective actions, and coordinate with suppliers on improvement activities.
- Analyze data to prepare quality reports. Coordinate with other departments to address and formulate preventive measures for product quality-related issues.
- Conduct internal audits; respond to external audits; manage quality system documentation to ensure compliance with relevant ISO standard requirements.
- Perform detailed root cause analysis using structured problem-solving methodologies.
- Maintain records and reports related to complaint handling, audit outcomes, and quality metrics.
- Support continuous improvement initiatives within the Quality Management System.
- Education: Bachelor's degree in relevant engineering fields (Chemical Engineering, Biology, Materials Engineering, Mechanical Engineering, Mechatronics, Automation, Electrical-Electronics).
- Language: Conversational English proficiency (TOEIC 600 or above) for reading, writing reports, and customer communication.
- Experience: At least 7 years of experience in quality management, customer complaint resolution, and supplier complaint handling.
- Hard Skills: Root cause analysis skills and quality management tools (5Why, Fishbone, FMEA, SPC, 8D); Good computer skills (Word, Excel, PowerPoint).
- Soft Skills: Good analytical thinking; Proactive in work; Willingness to learn; Ability to work under pressure; Commitment to long-term association with the company.
- Preferable Skill/ Experience
- Candidates with understanding of ISO systems, especially ISO 13485 and 14971, are advantageous.
- Candidates with experience in the medical device field are prioritized.
- Knowledge of Japanese is an advantage.
- Notice: Thank you for your interest in career opportunities at RGF. Suitable candidates will be contacted by our consultants at the earliest possible time. Your resume will also be kept in our system for consideration for other suitable opportunities in the future. Please kindly check your email regularly for the latest job updates from RGF!
- Kinh nghiệm: 7 Năm
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