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Adventure Sales Manager

Oxalis Company Limited · Hồ Chí Minh
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Trưởng / Phó phòng
Ngành nghề
Kinh doanh / Bán hàng
Mức lương
Thương lượng
Địa điểm
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Tổng quan

  • Market Development
  • Geographic Target Execution: Design and execute targeted direct sales strategies aimed at high-yield consumer and group segments in Ho Chi Minh City and Hanoi.
  • International Market: Drive strategies to capture international inbound adventure travelers, tailoring communications and sales pitches to global travel trends and behaviors.
  • Cross-Location Product Driving: Proactively push sales for destination products based in Quang Tri province and Cat Tien National Park (Dong Nai) to these primary urban and overseas hubs.
  • Direct Sales
  • Direct Sales: Lead the team in proactively approaching and selling adventure products directly to individual travelers (B2C) within domestic cities and international networks.
  • Promotional Campaigns: Execute targeted sales promotions, Xieu program, seasonal offers, and early-bird discounts to drive direct booking volume across all target geographies.
  • Digital Presence: Collaborate with the Marketing team to ensure tour products are accurately, attractively, and culturally represented to appeal to both Vietnamese urbanites and international guests on the website and direct consumer channels.
  • Team Leadership & Management
  • Mentor & Guide: Manage and mentor a team of 3–5 Adventure Travel Consultants, providing daily guidance on lead handling, advanced sales techniques, and cross-cultural customer service excellence.
  • Workflow Optimization: Oversee daily workflows, including inquiry assignments and response time monitoring (accounting for international time zones), ensuring all interactions meet Oxalis brand standards.
  • Performance Tracking: Conduct regular sales coaching, performance reviews, and KPI evaluations (monitoring conversion rates, booking values, and revenue generation).
  • Quality Assurance: Audit booking accuracy and data integrity in the reservation system prior to operational handovers; ensure staff consultations are accurate, professional, and tailored to diverse customer profiles.
  • Talent Development: Develop training programs to strengthen product knowledge and sales capabilities. Recruit, onboard, and support new team members as the business expands.
  • Cross-Functional Collaboration
  • Operations Alignment: Cooperate closely with the Operations teams in Quang Tri and Cat Tien to ensure seamless booking execution and resolve logistical challenges to maintain high service quality.
  • Pre-Departure Briefings: Facilitate briefings between Sales and Operations to communicate specific guest requirements, dietary constraints (crucial for international guests), or corporate partner requests clearly.
  • Strategic Support: Assist the Adventure Director in overseeing departmental activities and streamlining the communication flow between the front-end sales team and the back-end team.
  • Standardization: Continuous refinement Adventure Sales Guidelines to improve efficiency and minimize errors during the booking-to-operation handoff.

Quyền lợi

Đào tạo

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