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ONE Tech Stop Vietnam Company Ltd · Đà Nẵng
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
Ngành nghề khác
Mức lương
Thương lượng
Địa điểm
Quận Hải Châu, Đà Nẵng, Đà Nẵng

Tổng quan

  • Lead and execute front-end innovation projects leveraging deep user understanding with the goal of improving user experience (UX) while delivering against strategic business priorities.
  • Champion the use of Design-Thinking and Lean Start-Up methodologies to probe, assess, and evaluate behaviors of targeted users and then translate that knowledge into meaningful new insights that drive idea generation and concept development.
  • Facilitate design thinking workshops. Use design thinking principles (ideation, prototyping, testing, and feedback) and tools (journey maps, prototyping tools, etc.) to facilitate problem-solving sessions for a range of government audiences, from senior leaders to front-line implementers.
  • Conduct in-depth customer interviews to gather deep insight, into hidden motivations, and true needs of existing and future customers
  • Compile and interpret the insights for the teams/squads so that everyone has intimate knowledge of the customer
  • Define the challenge to be solved from the customer's perspective, identify jobs to be done
  • Design new innovative solutions with feasibility and business viability in focus together with the customer
  • Arrange and supervise the prototyping of the designed activities
  • Organize and perform user testing of the developed digital and offline solutions in various stages of the service design process
  • Gather and systematize user feedback and testing results
  • Conduct design reviews of developed solutions
  • Proven track record of user research and user testing
  • Minimum of 2 years of relevant experience in design-thinking/UX including working on projects with cross-functional teams.
  • Service, Product, and UX Design skills
  • Proficiency with Sketch and Invision (or other prototyping tools), as well as other UX design programs
  • Proficient level of English in speech and writing in order to conduct and facilitate the design process
  • Good knowledge of Agile working principles
  • Good public speaking and strong facilitation skills
  • Prior work leading digital UX definition.
  • Trained and experienced in Design Thinking and Lean Start-Up principles.

Quyền lợi

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