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Cloud Support L2 Data Project

NGÂN HÀNG THƯƠNG MẠI TNHH MTV KỶ NGUYÊN THỊNH VƯỢNG (GPBANK) · Hà Nội
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Loại hình
Toàn thời gian
Hình thức
Tại văn phòng
Cấp bậc
Nhân viên
Ngành nghề
CNTT - Phần mềm
Mức lương
Từ 50tr
Địa điểm
Not Available, Hà Nội, Hà Nội

Tổng quan

  • Act as the Level 2 escalation point for cloud incidents and service requests from L1/Service Desk; troubleshoot, resolve within SLA, or escalate to L3 with clear findings.
  • Monitor cloud workloads and respond to alerts (CloudWatch, Grafana); perform log analysis to identify root causes and support post-incident reviews.
  • Troubleshoot connectivity and performance issues across VPC, VPN, Direct Connect, Load Balancer, and Firewall, including on-premises to cloud connectivity.
  • Operate and verify backup and DR routines (AWS Backup, AMI, restore tests) to ensure systems remain available and recoverable.
  • A bachelor‘s or master‘s degree in Computer Science, Engineering, or other computer-related fields.
  • 5+ years of experience in cloud operations, infrastructure automation, security governance, and multi-cloud/hybrid cloud environments.
  • Strong understanding of AWS (Landingzone, Multi-account, EC2, RDS, S3, Lambda, IAM, VPC, CloudWatch, AMIs, AWS Backup etc.). Familiarity with Azure, GCP (optional but beneficial for multi-cloud environments)
  • Expertise in Terraform/Terragrunt, Ansible, CloudFormation for automating infrastructure deployment
  • Strong scripting skills in Python, Bash, or PowerShell for automation tasks
  • Experience with CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or AWS CodePipeline
  • Hands-on experience with cloud monitoring tools (AWS CloudWatch)
  • Experience with Grafana for data visualization and building operational dashboards
  • Knowledge of IAM policies, Service Control Policies (SCPs), AWS Organizations for governance
  • Understanding of cloud security best practices, encryption, and network security
  • Strong knowledge of VPC, Subnetting, Endpoint, Privatelinks, VPN, Direct Connect, Load Balancers, Firewalls, F5, Paloalto. Troubleshooting connectivity between on-premises and cloud environments
  • Negotiable income from VND 38,000,000 to 48,000,000 gross/month. Attractive total compensation package of up to 16 months per year. 100% base salary during probation.
  • Full benefits including Social Insurance, Health Insurance, Accident Insurance, and Personal Healthcare Insurance (Bao Viet Gold healthcare package covering both inpatient and outpatient services).
  • Opportunity to participate in billion-dollar transformation projects, building and developing end-to-end FULL CLOUD SERVICES, supporting the implementation of New Core, New Card, Payment systems, and fully digital SME banking.
  • Provided with full working equipment: laptop, PC, SIM card, mobile plan, and uniform.
  • Entitled to standard benefits such as annual company trips, lunch allowance, birthday benefits, wedding/funeral support, and training/certification sponsorship.
  • Access to various sports clubs and wellness activities (running, badminton, pickleball, football, yoga, etc.).
  • Preferential interest rates for housing loans, car loans, personal loans, overdraft facilities, and employee loan programs.
  • Holiday bonuses on National Day (Sep 2), Reunification Day (Apr 30), Hung Kings’ Festival, International Women’s Day (Mar 8), Vietnamese Women’s Day (Oct 20), and New Year.

Yêu cầu

  • Cloud, AWS, DevOps, System Architecture, Data Engineer, Cloud-native Architecture

Quyền lợi

Chế độ thưởngChăm sóc sức khỏeĐào tạoLaptop / Thiết bịĐồng phục

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